Ratings based on 346 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Lago Vista
Posted 1 Dec 2024
Friendly staff and very helpful. Very clean and nice upgrades. Spacious room.
by A verified traveler from Giddings
Posted 10 Nov 2024
Entry was clean and smelled nice. It was very quiet.
Comment from Hotel Management
23 Nov 2024 by Hotel General Manager, Hotel Management
Thank you for sharing your kind feedback with us! We are thrilled to hear that you enjoyed a peaceful and pleasant experience during your stay at La Quinta Inn & Suites by Wyndham Selma/Smithfield I-95. It's great to know that our clean and welcoming entry made a positive impression.We look forward to welcoming you again in the future! Safe travels.
by A verified traveler
Posted 30 Oct 2024
by A verified traveler
Posted 29 Sep 2024
Staff were very courteous and helpful. Nice patio overlooking the water. Rooms were clean. Beds and pillows were very comfortable.
Comment from Hotel Management
6 Oct 2024 by Hotel General Manager, Hotel Management
Thank you for your wonderful review of La Quinta Inn & Suites by Wyndham in Bridge City! We’re thrilled to hear that our courteous staff made a positive impression and that you enjoyed the beautiful patio overlooking the water. It’s great to know you found your room clean and that the beds and pillows provided you with comfort during your stay. Your perfect 5-star rating on Expedia is greatly appreciated, and we look forward to welcoming you back for another fantastic experience!
by A verified traveler
Posted 14 Sep 2024
Calling my room at midnight about a pet deposit that we had already talked to them about. That was Friday. We were booked till Monday. It could’ve been addressed in the morning.
Comment from Hotel Management
21 Sep 2024 by Hotel General Manager, Hotel Management
Thank you for your feedback. Your good overall rating is appreciated, though we apologize for the late-night call regarding the pet deposit, especially after discussing it previously. We understand how disruptive that can be, and we appreciate you bringing this to our attention. Your input is valuable as we work to improve our communication. We hope to provide you with a smoother experience during your next stay.
by A verified traveler
Posted 30 Aug 2024
Ac is great ! It was freezing in our room when we arrived lol …. Slept like a baby .. only downside is blankets could be a little more thicker felts very thin .Breakfast was okay not much options around 8:30am .. other than that it was a nice stay - we checked in at 2:40AM and left at 8:45AM - total hours on site was 6 hours :) just needed a place to sleep . & it was perfect for that!
Comment from Hotel Management
1 Sep 2024 by Hotel General Manager, Hotel Management
Thank you for your kind review! We're glad to hear that the air conditioning kept you comfortable and that you slept well. We appreciate your feedback on the blankets and breakfast options. We aim to provide a cozy and satisfying experience for all our guests, and we'll take your suggestions into account for future improvements. We're pleased that our La Quinta Inn & Suites by Wyndham in Bridge City, TX met your needs for a short stay and look forward to welcoming you again!
by A verified traveler
Posted 16 Jul 2024 on Hotels
Very comfortable and met all our needs.
Comment from Hotel Management
28 Jul 2024 by Hotel General Manager, Hotel Management
Thank you for your kind review! We’re delighted to hear that our La Quinta Inn & Suites by Wyndham in Bridge City, TX, met all your expectations and provided a comfortable stay.Your satisfaction is our top priority, and we’re pleased to know we succeeded in delivering a positive experience. We look forward to welcoming you back on your next visit.Thank you again for choosing our hotel and for sharing your feedback!
by A verified traveler
Posted 11 Jul 2024
Outside the property was beautiful and serene. If only I paid to sleep outside this would have been a better experience. My family member in Beaumont is in hospice care and we traveled over five hours to come be with her. We set up all night with her and had to come to this hotel only to experience elephants and wrestling matches all day long above us coming from the third floor guests. We called down to the front desk and complained several times. It was ridiculous. The guests did not adhere at all.
When I first arrived I believed the facility to be better than I expected. I’m used to the new designed La Quita Inn & Suites. We got to the room, it was spacious and felt comfortable. Until I went in the bathroom to shower. The shower head was filthy, there was what seemed to be pubic hair on the body wash pump, and a long blonde string of hair in the shower. There were no available hotels in the area so I had to overlook that but when my husband checked the bed, I was totally grossed out. I was so ready to get out of there. I have pictures and the recordings of the sound above our heads. I’m contacting the corporate office. Even as we left, I was so tired from the lack of rest, I was dozing off.
Comment from Hotel Management
28 Jul 2024 by Hotel General Manager, Hotel Management
Thank you for taking the time to share your detailed feedback. I am truly sorry to hear about the issues you encountered during your recent stay with us, especially given the difficult circumstances surrounding your visit.I apologize for the inconvenience caused by the noise from the third floor and the cleanliness issues in your room. This is certainly not the level of service or comfort we aim to provide. We take such matters very seriously, and I assure you that we will address these concerns with our team immediately.Your experience is important to us, and I appreciate you bringing these issues to our attention.Thank you for giving us the opportunity to address these matters, and we hope that we might have the chance to provide a more positive experience in the future.
by A verified traveler
Posted 11 Jul 2024 on Hotels
by A verified traveler from Leander
Posted 6 Jul 2024
Very clean and well run hotel. Always enjoy watching the wildlife in the lake.
Comment from Hotel Management
28 Jul 2024 by Hotel General Manager, Hotel Management
Thank you for your positive review! We’re delighted to hear that you found our hotel to be such an exceptionally great place to stay.It’s great to know you enjoyed watching the wildlife in the lake—it's one of the unique features that many of our guests appreciate.We look forward to welcoming you back and hope you continue to have enjoyable experiences with us.Thank you again for choosing our hotel and for sharing your feedback!
