Ratings based on 973 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Mayer
Posted 14 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Audrey, Hotel Management
We're so happy to hear that you enjoyed your stay and we look forward to having you back with us soon!
by A verified traveler from Egg Harbor City
Posted 6 Nov 2024
Great place!
Comment from Hotel Management
7 Nov 2024 by Audrey, Hotel Management
We're so happy to hear that you enjoyed your stay and we hope when you return we can make your stay a full 5 out of 5.
by A verified traveler
Posted 6 Nov 2024
We liked the size and it was very comfortable
Comment from Hotel Management
7 Nov 2024 by Audrey, Hotel Management
We're so happy to hear that you enjoyed your stay and we look forward to having you back soon!
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
2 Nov 2024 by B, Hotel Management
Thank you for the feedback! We hope to see you again.
by A verified traveler
Posted 27 Oct 2024
The little niceties you expect from a Hilton Vacation Club were lacking. No blow dryer or working coffee pot. Dirty halls and elevator. The shower was broken. (fyi: it turns on by pulling down the golden edge of the spigot. However, our crank was broken by all those before who also weren’t told about the golden spigot.) The play room with ping pong/pool table: sad. The balls were cracked and broken, as were the paddles. The jacuzzi jets were lacking. Nice sauna.
Comment from Hotel Management
27 Oct 2024 by Audrey, Hotel Management
We're sorry to hear that you weren't impressed with your stay and we appreciate your feedback as we are always looking to improve. We hope you come and visit us again in the future and we are able to provide a better experience.
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Audrey, Hotel Management
We're so glad to hear you enjoyed your stay. We look forward to your return.
by A verified traveler from Las Vegas
Posted 18 Oct 2024
The only thing I didn’t like was that, I checked in after 4pm and one of the rooms wasn’t ready until after7pm.
Comment from Hotel Management
20 Oct 2024 by Audrey, Hotel Management
We're sorry to hear about how long it took for your rooms to be ready, we hope that you come back in the future and we can make it a perfect stay for you.
by A verified traveler
Posted 16 Oct 2024
Good stay
Comment from Hotel Management
20 Oct 2024 by Audrey, Hotel Management
We're glad to hear you enjoyed your stay, we'd love to hear what we could have done to make your stay better. We hope you'll come back and we can make it a 5 out of 5.
by A verified traveler from Kamloops
Posted 15 Oct 2024
We fell in love with Brian Head here!! What a beautiful location. The suites were gorgeous and comfortable. The surrounding area is breathtaking. The pool/hot tub/sauna/steam room were all amazing. We used the bbq area that is next to a playground for kids and a large outdoor fire pit. We loved the locals in the area. So many people offered friendly suggestions of must-do’s around the area. About 1.5-2hrs drive from Bryce Canyon and Zion Canyon.
Comment from Hotel Management
20 Oct 2024 by Audrey, Hotel Management
We're so happy to hear that our location was so fantastic for your trip and you were able to utilize our new amenities. We hope you come and visit us again soon!
by A verified traveler
Posted 12 Oct 2024
We were there in mid-October, during the off season. It was so quiet and beautiful, our room was very comfortable, the deep bathtub was most welcome after long days of hikes. Would definitely stay again!
Comment from Hotel Management
13 Oct 2024 by Audrey, Hotel Management
We're so happy to hear that you enjoyed your stay! Brian Head is so beautiful in the fall, we hope you got to see all of the beautiful trees as they were changing colors!
