Ratings based on 982 Verified Reviews
3.1 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
A nice quiet area to recharge and relax!!!
Comment from Hotel Management
1 Jan 2025 by Hotel Manager , Hotel Management
Dear Joseph,Thank you for your lovely feedback! We’re so glad you found our location peaceful and perfect for recharging and relaxing. It’s always our goal to provide a serene and comfortable environment for our guests. We hope to welcome you back for another relaxing stay soon.Sincerely, Hotel Manager
by A verified traveler from Saint Leonard
Posted 30 Dec 2024
There was a pre arrival online check in that I completed, however when we arrived , we needed to do everything again which resulted in three trips back to the car.
Property is in dire need of room touch up and deep cleaning. The bed was comfortable.
Comment from Hotel Management
30 Dec 2024 by Hotel Manager , Hotel Management
Dear Charlotte,Thank you for sharing your feedback. We apologize for the inconvenience you experienced with the check-in process, and we'll certainly review this to make sure it's smoother for future guests. We're also grateful for your comments on the room, and we will address the touch-up and cleaning needs to ensure a more pleasant experience. On a positive note, we're glad to hear that the bed was comfortable! We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 22 Dec 2024
Bathroom smelled like an ashtray
Comment from Hotel Management
23 Dec 2024 by Hotel Manager , Hotel Management
Dear Lynne,We sincerely apologize for the unpleasant odor in the bathroom. This is certainly not the experience we aim to provide, and we will address this issue with our housekeeping team to ensure it doesn't happen again. We appreciate you bringing this to our attention and hope to have the opportunity to provide a more comfortable stay during your next visit.Sincerely, Hotel Manager
by A verified traveler
Posted 21 Dec 2024
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Comment from Hotel Management
22 Dec 2024 by Hotel Manager , Hotel Management
Dear Thomas,Thank you for your feedback. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we are so we can get better. If we let you down, we apologize. We will make sure we do better than ever for future guests. Please visit us again.Sincerely, Hotel Manager
by A verified traveler
Posted 18 Dec 2024
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Comment from Hotel Management
18 Dec 2024 by Hotel Manager , Hotel Management
Dear Odena,Thank you so much for the 5 out of 5 rating! We’re thrilled that your stay met your expectations and appreciate you taking the time to rate us. Our team works hard to create a positive experience for each guest, and it’s wonderful to see that reflected in your score. We hope to welcome you back again soon for another exceptional stay!Sincerely, Hotel Manager
by A verified traveler
Posted 16 Dec 2024
This time there was no microwave in the room and our key stopped working before we checked out. The man at the desk was not very helpful or concerned that we were locked out an hour before checkout.
Comment from Hotel Management
17 Dec 2024 by Hotel Manager , Hotel Management
Dear Terry,Thank you for sharing your experience. We're sorry to hear about the inconvenience with the missing microwave and the key issue. It’s also disappointing to hear that the desk staff didn’t provide the level of assistance you deserved when you were locked out before checkout. We truly value your comments, and we will be addressing these concerns to improve our service. We hope you'll give us another chance to provide a more seamless and enjoyable stay next time.Sincerely, Hotel Manager
by A verified traveler from Chicago
Posted 14 Dec 2024
Just an old motel showing its age, but clean enough and reasonably priced.
Comment from Hotel Management
14 Dec 2024 by Hotel manager, Hotel Management
Dear Guest,Thank you for sharing your thoughts. While we acknowledge the age of the property, we’re glad you found it clean and reasonably priced. Your feedback is valuable, and we’ll continue working to provide a comfortable and welcoming stay for all our guests.Sincerely, Hotel Manager
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Hotel Manager , Hotel Management
Dear Maryann,Thank you for choosing our hotel and giving us the opportunity to serve you. Glad to note that you liked the overall stay looking into the 4-star feedback. We are privileged to have you as a guest. We look forward to seeing you again.Sincerely, Hotel Manager
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Hotel Manager , Hotel Management
Dear Aaron,Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again.Sincerely, Hotel Manager
by A verified traveler
Posted 7 Dec 2024
Cost effective
Comment from Hotel Management
9 Dec 2024 by Hotel Manager , Hotel Management
Dear Tracy,Thank you for your review. We're glad to hear that you found our property cost-effective. We hope to welcome you back for another great stay in the future.Sincerely, Hotel Manager
