Ratings based on 41 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Jan 2024
Unit was nice except no hot water (despite the fact it was turned on).
by A verified traveler
Posted 1 Oct 2023
A bit pricey, but we had an excellent time and it is a beautiful property.
by A verified traveler
Posted 21 Sep 2023 on Hotels
by A verified traveler
Posted 14 Aug 2023
We travel extensively and this was one of the best places we have stayed at. Management kept us apprised of what we needed to know to make our stay a positive experience. The amenities were much more than we expected. The area was beautiful and within a half hour of all the places we wanted to see. We would definitely stay here again.
by A verified traveler
Posted 3 Aug 2023
Comfortable property.
by A verified traveler
Posted 10 Jul 2023 on Orbitz
We had a wonderful time and would highly recommend others enjoy this for a vacation stay!
by A verified traveler
Posted 24 Jan 2022
Place was fantastic!! Extremely clean and comfortable! Easy access to Breton Woods Ski area. Can't say enough! Can't wait to go back :}
Comment from Hotel Management
24 Jan 2022 by Bretton Woods Vacations - Alex, Hotel Management
Thank you so much! We really appreciate hearing that
by A verified traveler
Just a little helpful info here
Posted 4 Jul 2021 on HotelsRarely do I complain and I am not really going to complain here… but there is no AC in these units AND they are not part of The Mount Washington Resort. I have stayed at the Hotel many times so I called there and spoke to concierge.. who assured me that all of the units on property were a part of the family. Not true.
Not the Bretton Woods Condos by Bretton Woods Vacations. Great spot though.
We had a good time, but we know how to navigate the property .
by A verified traveler
Posted 6 Apr 2021
The property was perfect for a family with three children. It had everything we needed and the kitchen was very well equipped. It was very clean, sheets and towels in perfect condition, and the location was only 2 minutes away from the ski resort. The kids also had a lot of space to run and play outside. Would definitely consider returning!
by A verified traveler
Great other than cleanliness
Posted 24 Jan 2021 on HotelsComfortable stay with great location, view and amenities though there were some pretty major cleaning issues. Most notedly the sheets/pillow cases/towels appeared unwashed with hairs all over them. In addition the dishes in the cupboard were noticeably unclean with food residue that was easily removed with a sponge and dish soap. The master shower curtain upstairs also had pink mold. All in all very displeased with the cleanliness of the property especially given current times (COVID) though this would have been unacceptable at any time. Other than cleanliness a great stay.
Comment from Hotel Management
25 Jan 2021 by Aaron - Owner, Hotel Management
Thank you for sharing your experience. I am saddened to hear of this cleaning quality issue. We push our hard working housekeeping staff to do better each and every day. We have a full laundry facility and all linens and towels are changed out for each stay. I am sorry to hear of the issues experienced. Also, the pink residue that tends to appear at the bottom of shower curtains is not mold and is common due to the products used in the shower. We do pull the curtains to clean them periodically. Finally, it is not always possible to re-clean the entire kitchen including pulling all dishes and re-washing, in-between each rental. Our team works hard to make these spaces as good as possible - and if the clean is for a same-day turnaround there wouldn't be sufficient time for this.
I say this in hopes of conveying our understanding and grasp of these issues. It is not a common issue amongst our 70+ properties that we manage. Hopefully you can return to us and experience a better housekeeping job next time.
Thanks again,
Aaron
