Ratings based on 321 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jul 2024
Lovely hotel, beautiful garden and pool. Staff not helpful moving in w luggage. Didn’t help or even show us where elevators were and long hallways very confusing.
by A verified traveler
Posted 7 Jul 2024
This place is spotless, it’s in excellent condition and the breakfast buffet is sumptuous. The old historic city center is half a block away. Ideal location.
by A verified traveler
Posted 23 Jun 2024 on Hotels
Beautiful place, beautiful city
by A verified traveler from Foothill Ranch
Posted 3 Jun 2024
Fantastic classic hotel with incredible facilities. Beautiful location with river and shopping, walking. Very nice staff and service. Very clean with very thoughtful accessories. Beautiful Inside swimming pool and other facilities. I will be happy to come back here if I visit Dolomites again.
by A verified traveler
Posted 18 Dec 2023
We have an incredible stay in Brixen, this hotel is very central and great to explore Brixen and the surrounding areas. The hotel had a lot of facilities to keep you entertained. I will definitely be coming back to this hotel.
by A verified traveler
Posted 10 Oct 2023 on Hotels
This was listed as a 4 star hotel, which i assume it is, but my room, particularly the bathroom was very run down. Instead of a sliding shower doors or even a curtain there was half a shower door that instead of staying still would flop around. Fantastic breakfast though.
by A verified traveler
Posted 15 Aug 2023
The staff was friendly, this is the second time I visit this hotel and for sure I will return. The classic architecture is fantastic, all the facilities, such as pools and spa, were quite good. Just the breakfast I feel that more options can be added.
by A verified traveler
Posted 8 Aug 2023
Well located, clean, friendly service, great rooms.
by A verified traveler from Foothill Ranch
Posted 19 Jul 2023
by A verified traveler
Posted 13 Jul 2023 on Hotels
Comment from Hotel Management
17 Jul 2023 by Hotel Grüner Baum, Hotel Management
Wir schätzen es sehr, dass Sie sich die Zeit genommen haben, um uns ein ehrliches Feedback zu geben. Es tut uns sehr leid zu hören, dass ihr Aufenthalt nicht ihre Erwartungen erfüllt hat. Bitte schreiben Sie uns eine E-Mail oder rufen Sie uns an, damit wir das Problem mit Ihnen persönlich besprechen können.“Wir hoffen dennoch, dass Sie uns eine zweite Chance geben, es besser zu machen.Wir haben Ihr Feedback an die betroffenen Mitarbeiter weitergeleitet
