Ratings based on 609 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Sep 2024
by A verified traveler
Posted 15 Sep 2024
by A verified traveler
Posted 8 Sep 2024
Overall this was a very mediocre stay in an incredibly noisy hotel. Frustratingly, there was a faulty fire alarm at 6 in the morning which went on for about 30 minutes. In itself, these things happen but it was on the back of an incredibly noisy evening with the hotel having pretty thin walls.
Overall, the look and feel of the hotel is one in need of some attention, accepting it is a 3 star hotel
by A verified traveler
Posted 17 Aug 2024
by A verified traveler from Hornchurch
Posted 5 Aug 2024
AC was not working
by A verified traveler
Posted 4 Aug 2024
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by A verified traveler from St. Catherine
Posted 12 Jul 2024
Was clean and quiet. Room was a bit small.Overall it was good for what i needed. Didnt spend a lot of time at hotel. Staff friendly and attentive.
by A verified traveler
Posted 30 Jun 2024 on Hotels
Comment from Hotel Management
1 Jul 2024 by Reservations, Hotel Management
Thank you for your review. We are very sorry that your stay was not as expected. Please contact us directly so that we can discuss what happened.
by A verified traveler
Posted 29 Jun 2024
Convenient location and quiet stay
Comment from Hotel Management
30 Jun 2024 by Reservations, Hotel Management
Thank you for your review. We appreciate the kind words and hope to welcome you back soon!
by A verified traveler
Posted 28 Jun 2024
For a Holiday inn hotel this property is not well maintained and the price for this was extortionate, breakfast is average but very expensive and also cleaning needs to done properly. Toilet was not cleaned. The only bonus was staff were great and friendly. Won’t consider coming back.
Comment from Hotel Management
30 Jun 2024 by Reservations, Hotel Management
Thank you for your review. Apologies about the problems you had staying with us.
