Ratings based on 813 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
The employees went above and beyond with every request, very nice
Comment from Hotel Management
5 Nov 2024 by mgr, Hotel Management
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future! Sincerely, Hotel Manager
by A verified traveler
Posted 21 Oct 2024
the phone in my room didn't work to call down to the desk to find out what the wifi password was, which is usually expected to be on the room info sheet inside the room (it wasn't). their drink machines were broken which was rather inconvenient since its their only one in the building.
staying there was convenient for what i needed but i had just expected more from the overall stay. even check in was difficult as i had called ahead to let them know id be checking in late, which they told me to do just in case, and they had told me they will leave a note for the next shift and they never did which meant checking in with the new desk manager take quite a while.
Comment from Hotel Management
21 Oct 2024 by mgr, Hotel Management
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham, Bremen, GA. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay wasn’t completely satisfactory.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn & Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.SincerelyPublic Relation Mgr
by A verified traveler
Posted 11 Oct 2024
Just a motel, nothing great and the little foreign guy that checked us in (must be the owner) you could tell he was not very nice to his employees.
Comment from Hotel Management
11 Oct 2024 by mgr, Hotel Management
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham, Bremen, GA. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay wasn’t completely satisfactory.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.IF STAFF MAKE MISTAKE MULTIPLE TIME THEN MGR MUST STEP IN & YOU MAYBE DON'T KNOW ALSO WHAT PROBLEM IS?BECAUSE YOU ARE THE GUEST ONLY AND DON'T KNOW THE NEW SYSTEM YET? Here at Microtel Inn & Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.SincerelyPublic Relation Mgr
by A verified traveler
Posted 24 Sep 2024
Everything was as said and everyone was very nice
Comment from Hotel Management
24 Sep 2024 by mgr, Hotel Management
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future! Sincerely, Hotel Manager
by A verified traveler
Posted 1 Sep 2024
Good
Comment from Hotel Management
4 Sep 2024 by mgr, Hotel Management
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future! Sincerely, Hotel Manager
by A verified traveler
Posted 16 Aug 2024
Can tell they’re doing a bit of renovation outside. Room was good except door handle was tricky as it was loose.. front desk promised to tell maintenance asap
Comment from Hotel Management
16 Aug 2024 by mgr, Hotel Management
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future! Sincerely, Hotel Manager
by A verified traveler
Posted 4 Aug 2024
Great price for a hotel and the staff was friendly
Comment from Hotel Management
16 Aug 2024 by mgr, Hotel Management
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future! Sincerely, Hotel Manager
by A verified traveler
Posted 16 Jul 2024
This will definitely not be an option moving forward. They charged me a $100 deposit and said it would be refunded. My wife contacted me and let me know they did refund it when I checked out, then recharged it when I left. Can’t get anyone on the phone to discuss. It wasn’t a terrible hotel just kinda “put together” if you know what I mean.
Comment from Hotel Management
16 Jul 2024 by mgr, Hotel Management
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham, Bremen, GA. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay wasn’t completely satisfactory.•Year-roundUSD 300 per stay for guests of all ages•Forms of payment accepted for incidentalsCash, credit cards, debit cardsPre-arrival damage depositA general deposit can cover potential damages or additional charges a guest may incur during their stay, and is usually refundable in part or in full. You don’t pay compensation to Expedia Group for general deposits.•USD 200.00Pet depositLet guests know if you charge a deposit at your property in addition to any fees charged per night or per stay for pets.•DepositUSD 200.00 per stay•FeeUSD 35 per pet, per dayService animals are exempt from fees/restrictionsPlease rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn & Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.SincerelyPublic Relation Mgr
by A verified traveler
Posted 10 Jul 2024
Comment from Hotel Management
5 Aug 2024 by MGR, Hotel Management
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. If weather is bad and rain we have to close for safety reason We look forward to having you back into our property in the near future!Sincerely,Hotel Manager
by A verified traveler
Posted 10 Jul 2024
My room was very old with rust and repaired broken bathroom tiles. The carpet was disgusting...I had to wear flipflops anytime I walked. The window wouldn't open. The pool was only 5' deep!! The only good thing about the breakfast was the waffel maker. I called in advance to discuss my upcoming trip and at the end of the conversation I asked for the first name of the person who I talked with. She refused to give it quoting company policy. When I pushed back saying I only wanted a first name she hung up on me!!!!! When I called back I asked for the manager. She told me they were out and offered to take a message. I asked for a name, she refused to give me the manager's name. When I told her I had never in 40 years heard of someone refusing to give a name, she hung up on me again!!!!! I definitely would recommend staying somewhere else.
Comment from Hotel Management
11 Jul 2024 by mgr, Hotel Management
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham, Bremen, GA. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay wasn’t completely satisfactory.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn & Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.SincerelyPublic Relation Mgr
