Ratings based on 143 Verified Reviews

3.9 out of 5
89% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 10 Nov 2024
Oh dear. It’s a pub with rooms, reception at the bar. If we’d seen the TrAd reviews we wouldn’t have booked. We were allocated a room (vii) which was - literally - barely bigger than the bed; the only window was in the tiny shower room which has a basin the size of a breeze block and a WC made of non-fitting parts. It was a disgrace and should not be advertised. Fortunately we spotted a larger room and after some discussion (nothing in the blurb said “small”) we were moved there. The new room was spacious, the linen and towels were clean and fresh, but the surfaces - even the TV remote - were dirty and sticky. Serious lack of maintenance: screw missing from light switch, blind wouldn’t go down at first, then wouldn’t stay up; good shower but the door wouldn’t close; no plug in sink. Nobody there to help with breakfast, but anyway we couldn’t get away fast enough. Obviously not learned much from the reviews.
5 out of 5
by A verified traveler

Posted 19 Oct 2024
I have dogs, this is one of the best pet friendly hotels I've stayed at. Friendly, helpful staff, nice curry house just along the road and a short drive to the Parkrun I was taking part in. Thanks 😊
2 out of 5
by A verified traveler

Posted 15 Oct 2024
Total lack of care of the property in general. Rat faeces in drawers with water leaks and a major sewerage burst on our front steps as we were packing up to leave.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Oct 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Aug 2024 on Hotels
2 out of 5
by A verified traveler

Posted 18 Aug 2024 on Hotels
The staff were nice enough on arrival, showed us to our room and we left for wedding. We didn't come back until midnight and the smell of musty damp was present. The kitchenette units were full of crumbs, there were cobwebs and spiders above the one single bed which we had to get rid of before sleeping. The sink in the one bathroom fills water and takes a while to go down. We returned the keys this morning and no mention of breakfast (which i later seen was meant to be included) Was ok, in need of a good revamp.
3 out of 5
by A verified traveler

Posted 26 Jun 2024
Staff were nice but the accommodation is very tired and in need of modernisation. We had tea making facilities… but no mugs, and an ironing board but no iron. It was very noisy, and after a long days travel we just wanted to get a good nights sleep. On the plus side although very tired the shower rooms were spotless. We were only there for one night, and probably would not have stayed more if were were booked for longer.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jun 2024 on Hotels
5 out of 5
by A verified traveler

Your Bronilys Hotel

Posted 20 May 2024 on Hotels
Very friendly and helpful staff; the rooms are very comfortable and quiet. There's a nice bar and restaurant for evening meals (fish and chips is quite good). Breakfast is continental, but there is a nice variety of cereals and toast and other items. The internet was quite good, by British standards.
5 out of 5
by A verified traveler

Your Bronilys Hotel

Posted 17 May 2024 on Hotels
Very friendly and helpful staff; the rooms are very comfortable and quiet. There's a nice bar and restaurant for evening meals (fish and chips is quite good). Breakfast is continental, but there is a nice variety of cereals and toast and other items. The internet was quite good, by British standards.