Ratings based on 250 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2024
They need to update new towels. I'm assuming that they do wash the towels but some yellow stains were still in there. The towels were old.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Diego, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
by A verified traveler
Posted 10 Nov 2024
This property has roaches crawling in the room, around the bed frame, in the bathroom. I was attending a funeral and this is why I stayed at that facility.
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Jeanette, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
4 Oct 2024 by Manager, Hotel Management
Hello Karissa,We're delighted you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to contact us. Your feedback is valuable as we strive to enhance every guest experience.
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Manager, Hotel Management
Hello Tran,We are overjoyed to hear you enjoyed your stay with us! We look forward to welcoming you back soon for another fantastic experience.
by A verified traveler from Anaheim
Posted 4 Sep 2024 on Travelocity
First room I got “stinky” second room “ dirty sheets”
Third not the best but there was no refund to give me !
Comment from Hotel Management
5 Sep 2024 by Manager, Hotel Management
Hello maria, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your comments will be shared with our team for further review. Should you have any additional concerns, please feel free to reach out to our management for further assistance.
by A verified traveler
Posted 31 Aug 2024 on Hotels
Comment from Hotel Management
31 Aug 2024 by Manager, Hotel Management
Hello Hector,We're thrilled to hear you had a fantastic stay with us! We hope to welcome you back soon for another unforgettable experience at our hotel.
by A verified traveler
Posted 7 Aug 2024
Clean room with private bath, easy parking. Close to multiple dinning.
Comment from Hotel Management
9 Aug 2024 by Manager, Hotel Management
Hello Adelina,We are pleased to hear that you found your room clean and enjoyed the convenience of a private bathroom and easy parking. It's great to know our location near dining options met your needs. Should you have any further feedback, feel free to reach out to us directly.
by A verified traveler
Posted 6 Aug 2024 on Hotels
Comment from Hotel Management
9 Aug 2024 by Manager, Hotel Management
Hello Brandon,We are thrilled to hear that you had a fantastic stay with us! We appreciate you choosing our hotel and look forward to welcoming you back in the future.
by A verified traveler
Posted 6 Aug 2024
The staff are really really nice. When we asked for anything, they were very nice about answering and accommodating anything we needed. We will be back.
Comment from Hotel Management
7 Aug 2024 by Manager, Hotel Management
Hello Kari,Thank you for taking the time to share your feedback. We are pleased to hear that our staff provided excellent service during your stay. We look forward to welcoming you back in the future.
