Ratings based on 979 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Management, Hotel Management
Thank you for taking the time to share your feedback!
by A verified traveler
Posted 3 Nov 2024
Wonderful property
Comment from Hotel Management
5 Nov 2024 by Management, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you enjoyed the property. We take great pride in maintaining a high standard for our guests, and it’s always rewarding to know it’s appreciated. If there’s anything specific that made your stay extra special, please let us know—we love getting feedback to keep making improvements. We’d be delighted to welcome you back anytime!
by A verified traveler
Posted 2 Nov 2024
Nice plae to stay!
Comment from Hotel Management
3 Nov 2024 by Management, Hotel Management
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. Creating a comfortable and welcoming environment for our guests is our top priority, so it’s wonderful to know we succeeded in making your experience a pleasant one. We look forward to welcoming you back anytime – please let us know if there’s anything we can do to make your next visit even better!
by A verified traveler
Posted 31 Oct 2024
The suite was very clean and in a very pleasant setting. The kitchenette allowed us to dine in when we wished rather than always paying to eat out. I would stay there again when/if we return to the area.
Comment from Hotel Management
31 Oct 2024 by Management, Hotel Management
Thank you for sharing your wonderful feedback! We're thrilled to hear that you enjoyed the cleanliness of the suite and found the setting to be pleasant. It’s great to know that the kitchenette added convenience to your stay, allowing you to dine in comfortably. We look forward to welcoming you back on your next visit to the area! Safe travels until then!
by A verified traveler
Posted 29 Oct 2024
Very quiet location.
Comment from Hotel Management
29 Oct 2024 by Management, Hotel Management
Thank you for your feedback! We're delighted to hear you enjoyed the quiet location. Providing a peaceful and relaxing environment for our guests is one of our priorities. We hope this contributed to a restful stay, and we look forward to welcoming you back for another tranquil experience soon.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Management, Hotel Management
Thank you for taking the time to share your feedback!
by A verified traveler
Posted 15 Oct 2024
Ok
Comment from Hotel Management
15 Oct 2024 by Management, Hotel Management
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you had such a positive experience with us. Your feedback truly motivates our team to continue delivering the best service possible.If there’s anything else we can assist you with in the future, don’t hesitate to reach out. We look forward to serving you again soon!
by A verified traveler from boise
Posted 14 Oct 2024
We stayed eight nights and had no maid service, the shampoo dispenser had mold growing in it, average breakfast. Hot tub had brown color around it, we did not go in
Comment from Hotel Management
15 Oct 2024 by Management, Hotel Management
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about the issues you encountered during your stay. This is far from the standard of service we aim to provide, and we deeply regret that your experience did not meet your expectations.Your concerns regarding the lack of maid service, cleanliness of the shampoo dispenser, and condition of the hot tub have been noted, and we are addressing these issues with our housekeeping and maintenance teams to ensure they are corrected immediately. We’re also reviewing the breakfast offerings to see where improvements can be made.We appreciate your feedback, as it helps us improve our services. Should you decide to give us another chance, we would love the opportunity to make things right and provide the quality experience you deserve.
by A verified traveler from Fullerton
Posted 13 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Management, Hotel Management
Thank you so much for taking the time to leave us a 4-star review! We're delighted to hear that you enjoyed your experience with us and appreciate your support.If there's anything we could have done to turn your 4-star experience into a 5-star one, please let us know! We're always striving for excellence and would love the opportunity to make your next visit even better.
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Management, Hotel Management
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had such a positive experience with us. We're glad we could meet your expectations.We truly appreciate your support and look forward to welcoming you back for another wonderful experience soon!
