Ratings based on 27 Verified Reviews
2.4 Room cleanliness
3.4 Service & staff
2.3 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2024
Disgusting smell, environment. Bugs in room. Blood on door in bathroom. I’ve truly never even seen a worse hotel let alone stay at one. Don’t do this to yourself.
by A verified traveler
Posted 18 Oct 2024
Didn't get efficiency studio reserved .My reservation was to be with kitchen they changed it some how. Said I didn't !. Not going back !!
by A verified traveler
Posted 9 Oct 2024
I didn’t even bring my suitcase in because I didn’t want to pick up any bugs that might have been there. There was a nice family restaurant across the street. That’s the only good thing about the place. The family running it was very sweet but a little hard to understand
by A verified traveler
Posted 12 Aug 2024
STAY AWAY!!! YOU BEEN WARN! ok first off you do not get greeted with a person, but like a robot machine??? I dont use machines but it said i could not get a refund when i asked??? I pay to be greeted by a smiling person! Boogers was wiped on the walls, there was also sewer flies 😳 coming up thru the drain pipes in the tub , so i had to cover the drain to keep that from happening, i assume the drain must be busted somewhere in the ground , WARNING, about the Hot water in the shower , it has to be set over 200 plus, it starts out warm then after several minutes later you will be red from major burn, the good part , area seems to be safe , clean bed and pretty comfie, has a tv, and fridge ,and stove , and kitchen sink , ac, and heat, restaraunts in walking distance.
Comment from Hotel Management
12 Aug 2024 by Manager, Hotel Management
Thank you for taking the time to provide feedback on your recent stay. We're truly sorry to hear that your experience did not meet your expectations and for any discomfort you encountered. Please allow us to address your concerns.First and foremost, we sincerely apologize for the lack of personal greeting at check-in. While we offer an automated check-in option for convenience, we understand that it may not suit everyone's preferences. We will review this process to ensure it better meets the needs of all our guests.We're also deeply concerned about the cleanliness issues you mentioned, including the condition of the walls and the presence of sewer flies. This is far from the standard we strive to maintain, and we take these matters very seriously. We have immediately addressed these concerns with our housekeeping and maintenance teams to prevent any recurrence.Regarding the hot water issue, we appreciate your bringing this to our attention. We will be investigating this matter thoroughly to ensure that our guests can enjoy a comfortable and safe shower experience.On a positive note, we’re glad you found the bed comfortable and appreciated the amenities and location of our property. However, we understand that these do not compensate for the challenges you faced.Please accept our sincerest apologies for the inconveniences you experienced. We value your feedback and will use it to improve our services. Should you consider staying with us again, we would love the opportunity to make it right for you.Thank you once again for sharing your thoughts, and we hope to have the chance to welcome you back under better circumstances.
by A verified traveler
Posted 9 Jun 2024
Loved that it was like an apartment but needs some improvements in the bathtub area and maybe a new mattress....the deadbolt didn't work on the door but we had no problems
Comment from Hotel Management
16 Jul 2024 by Manager, Hotel Management
Dear Sharrina,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the apartment-like feel of our accommodations. We appreciate your constructive feedback regarding the bathtub area, mattress, and deadbolt. Your comments are invaluable in helping us identify areas for improvement. Rest assured, we will address these issues promptly to enhance the comfort and security of our future guests.We look forward to welcoming you back soon and providing you with an even better stay.Warm regards,Suburban Studios Brazil
by A verified traveler
Posted 24 May 2024
Video check in through kiosk in lobby was quick, new experience for us. Kind and friendly person
No Breakfast, Toilet was clogged, dusty rooms
Comment from Hotel Management
16 Jul 2024 by Manager, Hotel Management
Dear Frank,Thank you for taking the time to share your recent experience with us. We're delighted to hear that you found our video check-in kiosk quick and enjoyed the new experience. Your kind words about our staff's friendliness are truly appreciated.We regret to learn about the inconveniences you faced regarding breakfast, the clogged toilet, and the dusty room. Please accept our sincere apologies for these issues. Your feedback is invaluable to us as we continually strive to improve our services.We hope to have the opportunity to welcome you back in the future and provide you with an improved stay.Best regards,Suburban Studios Brazil
by A verified traveler
Posted 14 Apr 2024
Friendly check in kiosk at front desk area. Room was decent. We were here for the eclipse.
by A verified traveler
Posted 10 Apr 2024
This was a tremendous place to stay! Most everything in the room was new: flooring, fridge, microwave, bed, sink. Well worth the price. I had three steps to get my bag and cooler into the room. Super convenient.
by A verified traveler
Posted 10 Apr 2024
Stayed 2 nights. WiFi did not work the whole time. Did complain first thing and staff said they would have maintenance reset the system. Still never worked.
Older single level motel. Shows it's wear.
Decent place if all you need is a bed.
by A verified traveler
Posted 9 Apr 2024
no internet
