Ratings based on 386 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
The air conditioning worked excellently. It was 110 degrees during during our stay
Comment from Hotel Management
26 Jun 2024 by General Manager, Hotel Management
Thank you so much, Javier, for staying with us and giving us a great rating!
by A verified traveler
Posted 27 Apr 2024
There wasn't anything I did not like. I would definitely stay there again.
Comment from Hotel Management
10 May 2024 by General Manager, Hotel Management
Thank you Victor for staying with us and we are happy to hear you had a good stay! We look forward to seeing you again.
by A verified traveler
Posted 16 Apr 2024
The prowas clean.
Comment from Hotel Management
16 Apr 2024 by General Manager, Hotel Management
Thank you Lissinia for giving us 5 out 5 and mentioning the cleanliness. We really appreciate it!
by A verified traveler from Las Vegas
Posted 6 Apr 2024
Poor customer service. Their “free breakfast” was very unappealing. It was loud & so crowded.
Comment from Hotel Management
7 Apr 2024 by General Manager , Hotel Management
Hi Give, I am so sorry to hear that you had experience poor customer service. If you would please elaborate to help us understand better. For our complimentary hot breakfast, was it unappealing due to the many guests partaking it? We hope to hear from you soon to help better understand things and how we can help.
by A verified traveler
Posted 13 Mar 2024
The room was large, clean and comfortable.The breakfast was good with many choices. The staff were very pleasant.
Comment from Hotel Management
13 Mar 2024 by General Manager, Hotel Management
Thank you so much David for staying with us and the wonderful compliments! We really appreciate it!
by A verified traveler
Posted 1 Mar 2024 on Hotels
Comment from Hotel Management
2 Mar 2024 by General Manager , Hotel Management
Hi Frank. I am sorry to hear that you did not have a good stay. If you would please reach out to me so that I can better understand. We hope you will give us another opportunity to serve your hotel needs.
by A verified traveler
Posted 19 Feb 2024 on Hotels
Comment from Hotel Management
20 Feb 2024 by General Manager, Hotel Management
Thank you, Joan!
by A verified traveler
Posted 2 Feb 2024 on Hotels
Comment from Hotel Management
20 Feb 2024 by General Manager, Hotel Management
Thank you, Wesley!
by A verified traveler from Lehigh Acres
Posted 20 Jan 2024
The staff is excellent. I dropped my cell phone on the way inside and when I could not find it I asked one of housekeeping staff if she happened to see it and she had found it, turned it into the front desk.. I was so relieved!!
Comment from Hotel Management
26 Jan 2024 by General Manager, Hotel Management
Thank you for the compliments to our staff. Glad to hear they found your phone and turned it in. Hope to see you again soon.
by A verified traveler
Posted 20 Jan 2024
Comment from Hotel Management
26 Jan 2024 by General Manager, Hotel Management
Thank you Steven for the 4 out of 5!