Ratings based on 315 Verified Reviews

4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 Jul 2024
Comment from Hotel Management
21 Aug 2024 by Team Vienna House, Hotel Management
Dear Jonas, thank you very much for your nice review. We are delighted with your satisfaction. Thank you for visiting us. We are looking forward to you again. Kind regards, Lucia Arbetova General manager
5 out of 5
by A verified traveler

Posted 21 Jul 2024
Food was very good and staff very helpful
Comment from Hotel Management
21 Aug 2024 by Team Vienna House, Hotel Management
Dear Pamela,thank you very much for your perfect review. We really appreciate your satissfacion with our friendly staff and breakfast and restaurant. Thank you for visit. We are looking forward to you again. Kind regards, Lucia Arbetova General manager
4 out of 5
by A verified traveler

Very good

Posted 31 May 2024 on Hotels
It was good. I only have two things that I wasn't happy about: the shower was fixed the way that the water spray straight towards the shower curtain and it wasn't possible to change it. We had to take the hose off the holder. Second, both soap dispenser and shower gel dispenser are fixed to the wall too high. Otherwise good stay, great breakfast and very nice staff that day
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Apr 2024 on Hotels
3 out of 5
by A verified traveler from Prague

Posted 6 Oct 2023
1.) During check-in we had to wait 10 minutes until lady finished her call in the back office. Quite annoyed and she was not attentative and slow. 2.) bathroom was not cleaned and desifencted. Dirty toilette. We have more rooms there and most of us had similar feeling. My colleague said: “I do not feel that bathroom was cleaned after previous guest.” We stayed for 2 nights without cleanining of the room and change of the towels (during check in no information that cleaning is not provided daily was not privided). In general it is not bad hotel for short stay, but management should do better its supervision role over at least staff at reception and cleaning. To be honest: lady at the reception this morning was nice and polite, same at the bar. Breakfast and internet were ok. My overall feeling is that the hotel is as “Ibis style”.
5 out of 5
by A verified traveler from Inverness

Posted 27 Jul 2023
Man on Nightshift excellent an asset to your company
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jun 2023 on Hotels
4 out of 5
by A verified traveler

Posted 18 Jun 2023
Good location for reasonable price. Restaurant closed on Sundays
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jun 2023