Ratings based on 283 Verified Reviews

3.9 out of 5
84% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Feb 2020 on Hotels
Comment from Hotel Management
27 Feb 2020 by peter_skolnik, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. With sincerely Peter Školník Front Office Manager
4 out of 5
by A verified traveler

Posted 5 Dec 2019
Comment from Hotel Management
10 Dec 2019 by peter_skolnik, Hotel Management
Dear Guest. Thank you for taking the time to share your feedback. I can assure you that we will do our best to give you the great hotel experience next time. We hope to welcome you back to our hotel very soon! With sincerely Peter Školník Front Office Manager
4 out of 5
by A verified traveler

Posted 1 Dec 2019 on Hotels
Comment from Hotel Management
3 Dec 2019 by peter_skolnik, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. With sincerely Peter Školník Front Office Manager
3 out of 5
by A verified traveler

Posted 29 Nov 2019 on Hotels
Comment from Hotel Management
3 Dec 2019 by peter_skolnik, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! With sincerely Peter Školník Front Office Manager
1 out of 5
by A verified traveler

Posted 8 Nov 2019 on Hotels
Comment from Hotel Management
28 Nov 2019 by peter_skolnik, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! With sincerely Peter Školník Front Office Manager
5 out of 5
by A verified traveler from Cork

Posted 21 Oct 2019
Excellent hotel. Clean , spacious rooms. Good breakfast.
Comment from Hotel Management
8 Nov 2019 by peter_skolnik, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. With sincerely Peter Školník Front Office Manager
5 out of 5
by A verified traveler

Posted 18 Sep 2019
Very friendly staff and great breakfast with lots of variety We were early checking in and were very accommodating letting us have the room.
Comment from Hotel Management
19 Sep 2019 by peter_skolnik, Hotel Management
Dear Guest Thank you for staying with us during your Bratislava trip. We are delighted to receive your review about your stay with us . We very much look forward to your return. With sincerely Peter Školník Front Office Manager
4 out of 5
by A verified traveler

Posted 3 Sep 2019
WHAT I LIKED -VERY BEAUTIFUL AND FRIENDLY STAFF -NICE, CLEAN AND LARGE LOBBY -GOOD SIZE ROOMS -VERY CLEAN AND QUITE ROOMS -GOOD BREAKFAST WHAT WAS A BIT DISLIKE FOR ME AS BUILDING IS AN OLD BUILDING -THERE WAS SOME SMELL IN CORRIDORS, -INSIDE ROOM FACILITIES VERY BASIC -NO TEE OR COFFEE MAKER IN THE ROOM -NO COMPLIMENTARY WATER IN ROOM -NO SLIPPER, TOOTHBRUSH, TOOTHPASTE OR SIMILAR STUFF IN ROOM THAT FROM A 4 STAR HOTEL IS EXPECTED
Comment from Hotel Management
3 Sep 2019 by peter_skolnik, Hotel Management
Dear Guest. Thank you for your review. We appreciate that you enjoyed your stay despite some inconveniences and highlighted our rich breakfast, which we are so proud of. We realize that we have a lot of work to do and we are going to make big changes of room comfort and appearance. We will be very pleased if you come to convince yourself that we will satisfy all your needs. With sincerely Peter Školník Front Office Manager
5 out of 5
by A verified traveler

Posted 18 Aug 2019 on Hotels
Employees were so nice , we were late for breakfast and they still let us have food. They were there to answer questions
Comment from Hotel Management
20 Aug 2019 by peter_skolnik, Hotel Management
Dear Guest Thank you for staying with us during your Bratislava trip. We are delighted to receive your review about your stay with us . We very much look forward to your return. With sincerely Peter Školník Front Office Manager
3 out of 5
by A verified traveler

A trip to the past

Posted 26 Jul 2019 on Hotels
It was very clean but very sterile and looked like it had no upgrade since the 70's. Not sure it is 4 Star quality. 10am checkout is a bit unusual. A/C in the room was a welcome surprise as was a room upgrade b/c the room we reserved was not available. Good deal for the price.
Comment from Hotel Management
30 Jul 2019 by peter_skolnik, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. It is important to us to have as many satisfied clients as possible, so it is unpleasant to read, that you had some bad experience. We realize that we have a lot of work to do and we are going to make big changes of room comfort and appearance. We hope to welcome you back to our hotel very soon! With sincerely Peter Školník Front Office Supervisor
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