Ratings based on 921 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
The staff is helpful and it is very convenient that the hotel Is located near the shopping Mall and the TV Tower turistic point.
Comment from Hotel Management
14 Nov 2024 by Flávio, Hotel Management
Hi Erika, we really appreciate your feedback! We are happy to know that you had a good experience with our team and that the hotel's location, close to the shopping mall and the TV Tower, was convenient for your stay. We hope to welcome you again soon! Best regards, Flávio Dias Manager Hotel Saint Moritz Hplus Express
by A verified traveler
Posted 11 Aug 2024 on Hotels
Comment from Hotel Management
13 Aug 2024 by Flávio, Hotel Management
Olá Tatiana, Estamos muito felizes com o seu feedback! Nossa recompensa é ver clientes satisfeitos como você. Obrigado! Cordialmente, Flávio Dias Gerente Hotel Saint Moritz Hplus Express
by A verified traveler
Posted 25 Jun 2024 on Hotels
The service was great. The breakfasts were lovely. We enjoyed a week there.
Comment from Hotel Management
26 Jun 2024 by Eduardo Gomes Gerente Geral interino, Hotel Management
Thank you for staying at Saint Moritz Hplus Express for a week. I'm glad you enjoyed the great service and lovely breakfasts during your stay. Your feedback is much appreciated.
by A verified traveler
Posted 8 Jun 2024 on Hotels
Comment from Hotel Management
12 Jun 2024 by Eduardo Gomes (G. Geral Interino), Hotel Management
Ficamos felizes com a sua estadia em nosso empreendimento. Volte Sempre.
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
4 May 2024 by Flávio, Hotel Management
Olá Grace, agradecemos por ter escolhido nosso hotel para sua estadia e por dedicar um momento para nos avaliar. Valorizamos muito seu feedback e ficamos felizes em ver que você teve uma experiência positiva em nosso hotel. Esperamos recebê-la novamente em breve. Cordialmente, Flávio Dias Gerente Hotel Saint Moritz Hplus Express
by A verified traveler
Hal-day surcharge for early arrival
Posted 6 Apr 2024 on HotelsArrived in morning after all-night flight. Room was available, but they wouldn’t allow check-in prior to 11am - unless one paid a 1/2day rate surcharge. Since that was equivalent to our full night rate on hotels.com we instead camped out in lobby awaiting the appointed time.
Comment from Hotel Management
7 Apr 2024 by Flávio, Hotel Management
Hi Chris, we sincerely appreciate you sharing your experience with us and we deeply apologize for any inconvenience you may have experienced during your stay. We understand that arriving from a red-eye flight can be exhausting, and we are sorry that our check-in policy did not meet your expectations. We apologize for the inconvenience caused by the impossibility of checking in before 11am without paying a half-day surcharge. Your feedback is extremely valuable to us and we will review our internal policies to ensure a more satisfactory experience for our guests, especially those arriving after overnight flights. We hope to have the opportunity to welcome you again in the future and provide you with a truly pleasant and hassle-free stay. Best regards, Flávio Dias Manager Hotel Saint Moritz Hplus Express
by A verified traveler
Posted 10 Mar 2024 on Hotels
Comment from Hotel Management
11 Mar 2024 by Flávio, Hotel Management
Olá Jorge, em nome de toda a equipe do Hotel Saint Moritz Hplus Express, gostaria de expressar nossa mais sincera gratidão pela sua avaliação nota 10 no portal expedia. É extremamente gratificante saber que conseguimos superar suas expectativas durante sua estadia conosco. Nos esforçamos continuamente para proporcionar aos nossos hóspedes uma experiência memorável e confortável, e receber um feedback tão positivo como o seu é uma recompensa para todos os nossos esforços. Esperamos recebê-lo novamente em breve e continuar proporcionando momentos incríveis durante sua estadia conosco. Agradecemos mais uma vez por escolher o nosso Hotel e por compartilhar sua experiência tão gentilmente. Cordialmente, Flávio Dias Gerente Hotel Saint Moritz Hplus Express
by A verified traveler
Posted 9 Feb 2024 on Hotels
Comment from Hotel Management
9 Feb 2024 by Flávio, Hotel Management
Olá Paul, Muito obrigado por compartilhar sua avaliação. Estamos muito satisfeitos em saber que você desfrutou de sua estadia conosco em St. Moritz durante suas visitas a Brasília. É maravilhoso saber que nosso café da manhã de cortesia na cobertura, com vistas fabulosas da cidade, foi um destaque da sua experiência. Nós nos esforçamos para proporcionar aos nossos hóspedes uma estadia memorável e estamos felizes que nossas ofertas, juntamente com a taxa de câmbio favorável, tenham tornado suas visitas econômicas e agradáveis. Além disso, temos o prazer de saber que os nossos excelentes funcionários que falam inglês contribuíram para o seu conforto e conveniência durante a sua estadia. Esperamos recebê-lo de volta para muitas outras visitas memoráveis no futuro! Se houver mais alguma coisa que possamos fazer para melhorar sua experiência, não hesite em nos informar. Cordialmente, Flávio Dias Gerente Hotel Saint Moritz Hplus Express
by A verified traveler
Our Favorite Brasilia Hotel
Posted 9 Feb 2024 on HotelsWe visit Brasilia every January to be with our son and family who live there. We have stayed at the St. Moritz at least 5 times and love it. We have tried a few other hotels nearby and they were good but do not have complimentary breakfast on the rooftop with fabulous views of the city. The strength of the U.S. dollar makes the stay economical. The fine staff know English.
Comment from Hotel Management
9 Feb 2024 by Flávio, Hotel Management
Olá Paul, Hi Paul, Thank you very much for sharing your review. We are delighted to know that you enjoyed your stay with us in St. Moritz during your visits to Brasilia. It's wonderful to know that our complimentary rooftop breakfast, with fabulous views of the city, was a highlight of your experience. We strive to provide our guests with a memorable stay and are happy that our offers, together with the favorable exchange rate, have made your visits economical and enjoyable. Furthermore, we are pleased to know that our excellent English-speaking staff contributed to your comfort and convenience during your stay. We hope to welcome you back for many more memorable visits in the future! If there is anything else we can do to improve your experience, please don't hesitate to let us know. Best regards, Flávio Dias Manager Hotel Saint Moritz Hplus Express
by A verified traveler
Posted 7 Nov 2023
Comment from Hotel Management
28 Nov 2023 by Flávio, Hotel Management
Olá Lynna, adoramos a sua visita! Esperamos que a sua experiência tenha sido ótima e que você volte mais vezes. Obrigado pela preferência e confiança! Cordialmente, Flávio Dias Gerente Hotel Saint Moritz Hplus Express
