Ratings based on 438 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.4 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Sep 2020
Comment from Hotel Management
21 Sep 2020 by Luciano Barbosa, Hotel Management
Obrigado pela sua avaliação.
3 out of 5
by A verified traveler

Posted 14 Sep 2020 on Hotels
Nice area, but hotel is dated. Stained carpet needs to be replaced.
Comment from Hotel Management
18 Sep 2020 by Luciano , Hotel Management
Agradecemos a preferência. Agradecemos suas sugestões!
4 out of 5
by A verified traveler

Posted 19 Feb 2020 on Hotels
Hotel com ótima estrutura, quarto grande, cama e chuveiro confortáveis e bom café da manhã. Pontos negativos são o aspecto um pouco decaído dos móveis, carpetes e decoração, além de o elevador ter feito barulho no quarto, dia e noite.
Comment from Hotel Management
20 Feb 2020 by Luciano Barbosa, Hotel Management
Agradecemos a sua avaliação e é de extrema importância seu feedback para melhorarmos nossos serviços. Obrigado pelos seus comentários.
4 out of 5
by A verified traveler

Posted 10 Feb 2020 on Hotels
Comment from Hotel Management
10 Feb 2020 by Luciano Barbosa, Hotel Management
Obrigado pela sua avaliação.
5 out of 5
by A verified traveler

Nice stay during our four-night visit to DF

Posted 7 Feb 2020 on Hotels
Had an enjoyable 4 night stay here while touring Brasilia. Paulo at the front desk is an asset to the hotel-competent and helpful. He was able to call a few places and answer questions we had about visiting the monuments. The room was spacious and comfortable. Nice bed and linens. Very quiet! Carpet and sitting area furniture could be cleaned or replaced, but otherwise it was a nice stay. Pool area was undergoing some repairs so the pool was closed when we were there. Convenient location near shopping malls. Brasilia isn’t made for pedestrians, Uber is affordable and dependable. Breakfast was good with nice selection of Brazilian foods, fresh fruits and pastries.
Comment from Hotel Management
13 Feb 2020 by Gerencia , Hotel Management
Dear Sara Lee, Thank you for choosing our hotel. Thank you for your evaluation. Our team goes to great lengths so that our customers leave satisfied and return more often. We hope to see you soon.
4 out of 5
by A verified traveler

Posted 18 Jan 2020
Comment from Hotel Management
5 Feb 2020 by Luciano Barbosa, Hotel Management
Obrigado pela sua avaliação
2 out of 5
by A verified traveler

Posted 18 Oct 2019 on Travelocity
No restaurant/room service, dirty carpets, very expensive for what they offer. Odd mix of residencial apartments with minimum service hotel.
Comment from Hotel Management
20 Oct 2019 by Luciano Barbosa, Hotel Management
Lamentamos que você não esteja satisfeito. Estamos trabalhando para resolver essa questão o mais rápido possível. Obrigado por seu comentário.
1 out of 5
by A verified traveler from Charlotte , NC

Posted 11 Jul 2019
OLD. Rooms are disgusting. Arrive 2 am and was charge for a late check in. Not saying that was a ruge line for that. Wait 45 minutes to check in. Got a room that had no lockers. Had to change rooms at 3:30am. It was giving us a duplex room with 2 bed and 2-1/2 baths.... disgusting... walls had mold everywhere. No water on this room. We had to change rooms again. Breakfast was awful !!! Does not taste good. Location is danger. A lot of prostitute there. The hotel had 4 armed men outside and inside the hotel.. Not a good experience there. Besides the employees, stay away for this place.
Comment from Hotel Management
15 Jul 2019 by Luciano Barbosa, Hotel Management
Lamentamos que você não esteja satisfeito. Estamos trabalhando para resolver essa questão o mais rápido possível. Obrigado por seu comentário.
3 out of 5
by A verified traveler

Posted 24 May 2019
Room was very old (needs to be refurbished) , smelt very bad, carpet of the room was dirty
Comment from Hotel Management
29 May 2019 by Luciano Barbosa, Hotel Management
We are sorry that you are not satisfied. We are working to resolve this issue as soon as possible. Thank you for your comment.
5 out of 5
by A verified traveler

Posted 9 Oct 2018 on Hotels
Comment from Hotel Management
9 Oct 2018 by Luciano Barbosa, Hotel Management
Agradecemos a sua avaliação e estamos trabalhando para melhor servi-lo