Ratings based on 365 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
Very nice!
Comment from Hotel Management
27 Oct 2024 by Jon, Hotel Management
Thank you for staying with us. We appreciate the feedback.
by A verified traveler
Posted 22 Sep 2024
Beautiful place to stay staff are very mindful and friendly quite area to wind down after a long week
Comment from Hotel Management
24 Sep 2024 by Jon, Hotel Management
I am glad you were able to relax and enjoy the area.
by A verified traveler
Posted 20 Sep 2024
Easy check-in. I was able to go straight to my room using the app. The room was a great size and clean. I loved the free breakfast.
Comment from Hotel Management
24 Sep 2024 by Jon, Hotel Management
Thak you for staying with us. We are thrilled to hear that you enjoyed everything.
by A verified traveler
Posted 19 Sep 2024
The customer service is excellent!! I would definitely go back.
Comment from Hotel Management
24 Sep 2024 by Jon, Hotel Management
Thank you for staying with us. We look forward to seeing you again.
by A verified traveler
Posted 9 Sep 2024
This property was horrible room smell like urine and when I called the front desk and asked to be moved she came to my room with disinfected spray and told me that was all she could do for me since I booked through third party.. Room also has mold all over the walls and in the bathroom and spiders everywhere.. absolutely disgusting..
Comment from Hotel Management
10 Sep 2024 by JON, Hotel Management
I am sorry that your stay was less than perfect. We will together as a team to create a better experience.
by A verified traveler
Posted 2 Sep 2024
Enjoyed my stay here . I’ll be back soon
Comment from Hotel Management
10 Sep 2024 by JON, Hotel Management
We look forward to seeing you again.
by A verified traveler
Posted 31 Aug 2024
Beautiful new hotel right next to a winery.
Comment from Hotel Management
10 Sep 2024 by JON, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 24 Aug 2024
Comment from Hotel Management
10 Sep 2024 by JON, Hotel Management
Thank you for the 5 star rating.
by A verified traveler
Posted 11 Aug 2024
What I like most was the walkability to Chateau Elan! Great stay!
Comment from Hotel Management
10 Sep 2024 by JON, Hotel Management
I am glad you enjoyed the walk.
by A verified traveler
Posted 5 Aug 2024
It was an amazing experience. I will be back again and again.
Comment from Hotel Management
10 Sep 2024 by JON, Hotel Management
We look forward to seeing you again.
