Ratings based on 1,604 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
No comment
Comment from Hotel Management
21 Nov 2024 by Front desk supervisor, Hotel Management
Thank you for staying with us Dean.
by A verified traveler
Posted 21 Nov 2024
Very satisfied
Comment from Hotel Management
21 Nov 2024 by Front desk supervisor, Hotel Management
Thank you for your feedback Anna.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Front Desk Manager , Hotel Management
Thank you for your feedback Sharon.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Front Desk Manager , Hotel Management
Thank you for your feedback Louise.
by A verified traveler
Posted 18 Nov 2024
It was around all the attractions yet quiet
Comment from Hotel Management
20 Nov 2024 by Front Desk Manager , Hotel Management
Thank you for your feedback Patrcia.
by A verified traveler from Cookeville
Posted 18 Nov 2024
The room was very tired looking, even for a castle. The furniture is badly marred and drawers don't work. Lighting over sink was poor and difficult for shaving and applying makeup. The breakfast lacked real fruit, option for fresh waffles, and fresh coffee creamer. I would not stay here again. There are far better options for the cost of stay here.
Comment from Hotel Management
20 Nov 2024 by Front Desk Manager , Hotel Management
Thank you for your feedback Bree. We do apologize that our hotel did not meet your expectations.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Front Desk Manager , Hotel Management
Thank you for your feedback Vanessa.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Front Desk Supervisor, Hotel Management
Thank you for staying with us Gayle.
by A verified traveler
Posted 11 Nov 2024
Breakfast was awful. Its also a very poor lay out to get to the breakfast area. If you are handicap be prepared for a lot of walking and elevators. Property was clean but needed a lot of work. Our hotel room was clean and nice on the inside of the room but there was a massive light out back that lit up a parking lot but was so bright the curtains didn't block the light out. So either re-do the light or get better curtains. Other than that it was a good stay.
Comment from Hotel Management
12 Nov 2024 by Front Desk Supervisor, Hotel Management
Thank you for your feedback Teryn, sorry about that light. Thank you for staying with us.
by A verified traveler from Saint Louis
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Front Desk Supervisor, Hotel Management
Thank you for staying with us Craig.
