Ratings based on 349 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Loved the self check in for late arrivals.
Thankful for "quiet hours" the guests above us and their kids were VERY noisy running all over.. but did quiet down over night. Loved the view and restaurant was amazing- wish there was a way for "guests" of hotel to get in restaurant without 90 min wait- or be able to order to go option. Loved the kitties!!!
by A verified traveler
Posted 13 Nov 2024
by A verified traveler
Posted 13 Nov 2024
The beds were stiff and the parking was not great, but overall it was a great stay. We wanted to try the cafe but every time we went they had a line wrapped around the building.
by A verified traveler
Posted 12 Nov 2024
Please make sure guests know to put the sign on the door to check out.
by A verified traveler
Posted 10 Nov 2024
We enjoyed our stay so much!! It was a very relaxing, clean and comfortable place! We will definitely be back!!
by A verified traveler
Posted 10 Nov 2024
Property was excellent. Very quiet and felt like home. Great restaurant attached. Short drive to Silver Dollar City.
by A verified traveler
Posted 7 Nov 2024
I love this inn. It is so pretty. They have enough beds for a family of 5, you are able to actually move around in the room. It is kind of like staying in a small apartment. We did sit outside and enjoyed the fall wheather. I love how they decorated for Christmas. Check in and check out is so simple. We will be staying here again.
by A verified traveler
Posted 2 Nov 2024
An idyllic settingjust outside city limits will be coming back
by A verified traveler
Posted 1 Nov 2024
Very strong cheap, gas station cleaner smell the moment I unlocked the door. Didn’t know if it was masking mold smell because there was extremely poor ventilation. The whole room felt wet into the night after showering. Very loud conditioning unit. No secondary safety lock which is concerning because the lock is electrical and other reviews claim it was faulty. This is super cheap to do. “Coffee bar” is a joke but this cheap setup is the latest hack owners and management try to squeeze more $ out of you in less value for you and more savings for them and the Bradford isn’t the only one. Horribly loud noises from people above you late into the night (room 3-don’t get first floor as I saw other complaints about this too). Bed caved in, towels and seem 10 years old, bedding did not match-all things I’ve never experienced in a “boutique hotel”. It is cuter than your average hotel but I would not stay again unless I got another good deal. Curb appeal for sure and gazebo is cute. Parking convenient. Location is very quiet outside of the property itself. Steamy Joes had a nice view but the long line with upset looking customers staring at you and not so nice young staff ladies takes away from the experience. The size and layout cannot efficiently operate the volume it’s attempting. Money needs to be invested to improve the conditions and value over chasing more dollars in different ventures here.
Comment from Hotel Management
5 Nov 2024 by The Bradford, Hotel Management
Hello Kayla, thank you for sharing your feedback. We’re genuinely sorry to hear that your experience didn’t meet expectations. We take all guest concerns seriously and will be addressing the issues you mentioned with our team. The ventilation, noise, and coffee bar setup are definitely things we will look into further, as we want all of our guests to feel comfortable and have a relaxing stay.We appreciate your honest comments, and we'll use them to make improvements for future guests. We’re glad to hear you appreciated the location, parking, and curb appeal, and we hope you might consider giving us another chance to show you a better experience in the future.
by A verified traveler
Posted 28 Oct 2024
It was great place to stay and a great location.
Comment from Hotel Management
5 Nov 2024 by The Bradford, Hotel Management
Hi Richard! Thank you for the great feedback! We're so happy to hear you enjoyed the location and had a wonderful stay. We'd love to welcome you back anytime!
