Ratings based on 58 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2020
by A verified traveler
Condo was only one bedroom
Posted 24 Aug 2020 on HomeAwayWe were shocked to see that the condo was just one bedroom. When booking it we thought we were getting a two bedroom.
by A verified traveler
Posted 11 Jul 2020 on Hotels
by A verified traveler
Worth it
Posted 3 Jul 2020 on HotelsCondo was beautiful if a bit hard to find at first. Would have been better if the pool located near us had been filled or been notified it would not be. Overall though a quiet beautiful and clean condo.
Comment from Hotel Management
14 Jul 2020 by Michael, Hotel Management
Thank you so much for taking the time to review your stay with us. Things are changing so quickly, with everything going on, that we are not notified in time of changes. Thank you again and hope you will visit us again soon!
by A verified traveler
Posted 21 Nov 2019 on Hotels
The condo is very nice, well stocked, secure gated resort. we had no customer service or maintenance or house keepin which is normal for condos usually..these are privately owned so i cant judge the beds or decor as it will vary per unit I guess. theres a washer/dryer so you do your towels if you use more than the 4 or so in each BR. I had two Bedrooms and two full baths. One was a jaccuzi tub.
Comment from Hotel Management
21 Nov 2019 by Julia, Hotel Management
Hi Judy! Thank you so much for taking the time to review your stay with us. We hope you will come and stay with us again very soon.
by A verified traveler
Posted 18 Nov 2019 on Hotels
Just a weekend trip it was ok. Beds where ok but couch pull out was way over due to be updated. other than that clean nice place to stay with the family.
Comment from Hotel Management
21 Nov 2019 by Kayla, Hotel Management
Hi Frances! Thank you for the review. We appreciate your feedback and look forward to your next visit.
by A verified traveler
Road trip
Posted 25 Aug 2019 on HotelsIt was raining, indoor pool was closed , bar and grill closed @5:30pm. Breakfast was good, staff was friendly.
Comment from Hotel Management
26 Aug 2019 by Emma, Hotel Management
Hi Melissa! Thank you for taking the time to provide us with your feedback. It is unfortunate that you gave our condos this score, seeing we cannot control the rain and if the pool has any unforeseen maintenance issues. As for the restaurant, it states on its front door that it only serves breakfast and lunch.
by A verified traveler
Posted 13 Aug 2019 on Hotels
Comment from Hotel Management
13 Aug 2019 by Emma, Hotel Management
Hi Justin! Thank you for taking the time to rate us and for giving Pointe Royale Vacation and Golf Resort 8 out 10. We look forward to your next visit.
by A verified traveler
Posted 5 Aug 2019
Comment from Hotel Management
5 Aug 2019 by Julia, Hotel Management
Thank you so much for the 5 out of 5 rating! We appreciate it and look forward to your next visit to Pointe Royale Condo Vacation and Golf Resort.
by A verified traveler
Posted 10 Jun 2019 on Hotels
Condo was dirty, floors were not cleaned.
Comment from Hotel Management
10 Jun 2019 by Emma, Hotel Management
Hi Phillip! Thank you for taking the time to provide us with your feedback and for giving Pointe Royale Condo Vacation and Golf Resort a 10 out of 10. We are glad to know you enjoyed the condo and resort but sorry to hear you found the floors to be dirty as this is not at all our company standard. We wish you had contacted us upon arrival so we could have addressed the issue immediately.
