Ratings based on 422 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
The room had beetle bugs all over the place. We had checked in late so when we called to see if they can spray or give another room, we were told there is no one and only guard on duty was there. Also the room is odd with bath tub right next to the bed. Not sure if I should have expected it. Would not recommend
Comment from Hotel Management
23 Dec 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
Our guest experience is priority and we’re sorry for the shortcomings encountered during your stay. We’d love to have you back! Thank you for your rating.
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
5-star ratings make our day! Thanks for sharing it with us. We hope to see you back again soon!
by A verified traveler
Posted 24 Nov 2024
The property was nice on outside, the room was dirty, uncomfortable and the staff was very rude and under accomadating after we would not do the tour. They could care less that we were guest. Will never stay again or recommend this place to anyone.
Comment from Hotel Management
25 Nov 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
We are so sorry to see that your stay left you feeling disappointed. We hope you’ll give us your consideration for a future trip to the area, where we can look to show you how much fun a vacation with us can be! Thank you for your rating.
by A verified traveler
Posted 11 Nov 2024
Very kind and helpful staff.
Comment from Hotel Management
12 Nov 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
We know we have done something right when we hear feedback like this! Thank you for taking time to share your comments with us. We hope we'll see you again soon!
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
We appreciate your rating, and hope this means we’ll see you again, sooner rather than later!
by A verified traveler
Posted 10 Nov 2024
We liked the quiet, peaceful area. The only criticism would be the layout of the 2 bedrooms and 2 bathrooms in the condo. It would have been better to have more separation. Overall we enjoyed our stay and will return.
Comment from Hotel Management
10 Nov 2024 by Holiday Inn Club Vacations, Incorporated , Hotel Management
5 star vacations are what we strive for at the Holiday Hills resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!
by A verified traveler
Posted 6 Nov 2024
Staff was very responsive to our needs. The coffee pot in our room took over an hour to brew a full pot. I messaged the staff & their response was to bring us a brand new pot, which brewed a full pot in 5 minutes. Great response!
Also, the room was very nice.
Comment from Hotel Management
6 Nov 2024 by Holiday Inn Club Vacations, Hotel Management
Thank you for letting us know about your experience with us. We’re thrilled to see this rating and hope you’ll be back to see us again soon at Holiday Hills Resort!
by A verified traveler from Webb City
Posted 4 Nov 2024
Asked desk agent about breakfast and he recommended a place that doesn’t open until 11 🙁
Comment from Hotel Management
4 Nov 2024 by Holiday Inn Club Vacations, Incorporated , Hotel Management
We love to see this! Thanks a million for taking the time to rate your stay at the Holiday Hills resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.
by A verified traveler
Posted 29 Oct 2024
Wonderful property. Perfect after a long day at Silver Dollar City.
Comment from Hotel Management
29 Oct 2024 by Holiday Inn Club Vacations, Incorporated , Hotel Management
5 star vacations are what we strive for at the Holiday Hills resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!
by A verified traveler
Posted 25 Oct 2024
Great place. As a golfer you can’t beat it.
Comment from Hotel Management
25 Oct 2024 by HICV , Hotel Management
Fun and comfort are the name of the game here. We’re so glad you had a great vacation with us! Come and see us again soon.
