Ratings based on 618 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Friendly people and good amenities and cleanliness.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by JS, Hotel Management
Thank you for staying with us! Please come back again soon!
by A verified traveler from Longview
Posted 7 Nov 2024
Peggy was our host. She had just come to work. She had apparently inherited a mess from the previous shift. Problems with the key maker/reservations. She actually took us to our room. Thank goodness. Someone else had left items in there. She called the manager and I think it eventually got better. She had a lobby full of folks at 4pm and one was extremely rude to her. I felt like she took one for the team. Shame on the previous shift/mgt for running your business this way. Our room is good. Thank you Peggy.
Comment from Hotel Management
7 Nov 2024 by JS, Hotel Management
We do apologize for the inconvenience you experienced during your stay. I will be speaking with my management team about how things should be handled when issues arise. I will also speak to Peggy and tell her that you give her your thanks.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
3 Nov 2024 by JS, Hotel Management
Thank you for staying with us! Please come back again soon!!
by A verified traveler
Posted 28 Oct 2024
I could tell either the room hasn’t been used or the staff doesn’t dust. I drew a heart in the bathroom on the towel shelf. Made me wonder about the rest if the room.
Comment from Hotel Management
28 Oct 2024 by JS, Hotel Management
I do apologize that your room was not properly dusted like it should have been. I will address this with housekeeping and get it corrected.
by A verified traveler
Posted 10 Oct 2024
Nice, quiet area. Very clean facility, friendly staff. Golf course next door.
Comment from Hotel Management
11 Oct 2024 by JS, Hotel Management
Thank you for staying with us! Please come back again soon!!
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
9 Oct 2024 by JS, Hotel Management
Thank you for staying with us! Please come back again soon!
by A verified traveler
Posted 5 Oct 2024
Great place to stay and the breakfast was amazing!
Comment from Hotel Management
6 Oct 2024 by JS, Hotel Management
Thank you for staying with us! Please come back again soon!
by A verified traveler
Posted 27 Sep 2024
Bathroom shower was dirty. Hair, gunk and black mold. The entire shower needs replacing. The manager did compensate us. We appreciated that.
Comment from Hotel Management
28 Sep 2024 by JS, Hotel Management
We apologize for any inconvenience you may have experienced. I have spoken with housekeeping and maintenance about your stay.
by A verified traveler
Posted 29 Aug 2024
Loved the comfort, the breakfast, the helpful friendly staff, the shopping nearby, the scenery.
Comment from Hotel Management
30 Aug 2024 by Js, Hotel Management
Thank you for staying with us! Please come back again soon!
