Ratings based on 825 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2024
The first unit had ants in the kitchen and bedroom and in front room, so they were nice enough to move us to another room, only to have the bedroom area be very cold with the thermostat turned up while the living room and kitchen area was warm, perhaps a problem with there hvac. My family has stayed there multiple times over the past years, now we will look elsewhere.
Comment from Hotel Management
20 Dec 2024 by Rachel Householder - Operations Manager, Hotel Management
Richard,Thank you for taking the time to review your stay. We are sorry to hear that your stay was anything less than exceptional. We will be looking into these issues as we continuously strive to improve the experience of every guest.
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Rachel Householder - Operations Manager, Hotel Management
Tina,Thank you for rating your stay. It looks like you had a great experience and we hope to see you again the next time you visit Branson. Thank you for being our guest!
by A verified traveler
Posted 15 Dec 2024
I didn’t like the way the room smelled
Comment from Hotel Management
19 Dec 2024 by Rachel Householder - Operations Manager, Hotel Management
Ariawna,Thank you for taking the time to review your stay. We are sorry to hear that your visit was anything less than exceptional. We will look into this as we continuously strive to improve the experience of every guest.
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Rachel Householder - Operations Manager, Hotel Management
Taylor,Thank you for reviewing your stay! It looks like you had a wonderful experience and we hope to see you again the next time you visit Branson. Thank you for staying with us!
by A verified traveler
Posted 9 Dec 2024
I love that is right off the strip. Shopping and restaurants are very close by. Routes around the strip are very close by. Love the property, pretty quiet for the most part. Employees are great.
Comment from Hotel Management
10 Dec 2024 by Rachel Householder - Operations Manager, Hotel Management
Tammy,Thank you for reviewing your stay! We are happy that you had a wonderful experience and hope to see you again in the future. Thank you for being our guest!
by A verified traveler
Posted 2 Dec 2024
While it wasn't quiet, it was very clean, comfortable, and worth the money. There were only two real downsides, the parking situation was horrendous. My is disabled and we had to oark away from our unit nealy every time, there is no assigned parking for units. The other ding, the elevator wouldn't go down to the business office, we reported it, but it wasn't fixed in the four days we were there. Grat room, grat pool, great value.
Comment from Hotel Management
6 Dec 2024 by Rachel Householder - Operations Manager, Hotel Management
Shannon,Thank you for reviewing your stay! We are happy that you had an overall great experience and are sorry that there were issues with parking and the elevator while you were with us. We appreciate your feedback and will look into this, as we continuously strive to improve the experience of every guest. Thank you for staying with us!
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
6 Dec 2024 by Rachel Householder - Operations Manager, Hotel Management
James,Thank you for rating your stay! It looks like you had a wonderful experience and we hope to see you again the next time you visit Branson. Thank you for being our guest!
by A verified traveler from Belleville
Posted 25 Nov 2024
The stay at the hotel was nice in a way but I did experience a few rude non verbal interactions from one of the staff members at check in and others tourists.
Comment from Hotel Management
27 Nov 2024 by Rachel Householder - Operations Manager, Hotel Management
Ajayilah,Thank you for reviewing your stay. We are happy that you had an overall great stay and sorry that you felt that way about staff and other guests. We were not aware that anything was amiss. We hope to see you again the next time you visit Branson. Thank you for being our guest!
by A verified traveler from Stillwater
Posted 19 Nov 2024
Convenient to attractions, nice location, friendly and helpful staff, room was in good shape and it is nice to have a kitchen, laundry and jetted tub!
Comment from Hotel Management
23 Nov 2024 by Rachel Householder - Operations Manager, Hotel Management
Thomas,Thank you for reviewing your stay! We are happy that you had a wonderful experience and we hope to see you again the next time you visit Branson. Thank you for being our guest!
by A verified traveler
Posted 17 Nov 2024
It was clean excellent customer service and very convenient near grocery store
Comment from Hotel Management
23 Nov 2024 by Rachel Householder - Operations Manager, Hotel Management
Angela,Thank you for reviewing your stay! We are happy that you had a wonderful experience and we hope to see you again the next time you visit Branson. Thank you for being our guest!
