Ratings based on 986 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 17 Nov 2024
The desk staff was wonderful!! Went overboard with their friendly, helpful ways.
The housekeeping staff, however, was neglectful and untrustworthy.
I went to make a cup of coffee on my first morning there and there was an old, moldy pod in the basket. I wrote a note stating just that: I couldn’t make coffee because the pot is not cleaned. I left the basket open with the written note on top. When I returned that evening the coffee pot looked exactly the same (dirty) and my note was gone. Trash was not emptied, bathroom was not cleaned, and my phone charger I left on the nightstand was missing.
I left a $5.00 tip on that nightstand when I checked out 2 days later,(which I now regret doing).
I probably won’t book there again.
by A verified traveler
Posted 6 Nov 2024
Exactly what we needed
by A verified traveler
Posted 5 Nov 2024
by A verified traveler
Posted 20 Oct 2024
by A verified traveler
Posted 20 Oct 2024
Poor experience
by A verified traveler
Posted 14 Oct 2024
No elevator
by A verified traveler from Mexico
Posted 14 Oct 2024
Very very noisy
by A verified traveler
Posted 14 Oct 2024
Firstly they have the pool closed because they cannot afford to hire someone. They did not offer breakfast, they had eggo waffles and a prepackaged donut. No blankets only sheets. No pillows, the pillows they did offer on the bed were throw pillows. The beds in 6 different rooms you could feel the bed springs in your back. Overall the worst hotel i have ever stayed at. I stayed at that location for my step daughter's wedding . No room discount was offered because i booked through expedia
by A verified traveler
Posted 6 Oct 2024
I wish the cleaning lady would have knocked before entering. But place was clean, convenient and staff was polite.
