Ratings based on 971 Verified Reviews

4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Jan 2025
Great hotel for a night before using Stansted Airport. Lovely welcome from the reception team. Very dog friendly. Good room, nice and spacious. Lots of hot water. The sofa bed was a little lumpy. Can't comment on breakfast as we departed before it opened. Would recommend for the price and would happily return.
5 out of 5
by A verified traveler

Posted 1 Jan 2025
Friendly and helpful staff Clean and welcoming hotel Have used many holiday inn hotels and this is the best
5 out of 5
by A verified traveler from London

Posted 26 Dec 2024
A warm welcome on arrival by friendly staff. Easy check-in. Comfortable rooms. A nice range of hot and cold breakfast options including vegetarian options on request. Breakfast area was kept replenished and seating area kept clear and clean. Quick no hassel check out.
5 out of 5
by A verified traveler

Posted 17 Dec 2024
Loved our stay at holiday inn Express as always . Reasonable rates including a fantastic breakfast buffet . So friendly and clean and helpful. Toby carvery and garage next door . Brilliant
3 out of 5
by A verified traveler

Posted 14 Dec 2024
For the price it was ok. Room had everything needed like iron, hairdryer as didn’t expect it. But room was very cold was provided with electric heater but would not expect that in hotel. As on one night forgot to switch on and the room was so cold, so would have paid more and stayed in another hotel. Free breakfast was offered but was so bad quality food.
3 out of 5
by A verified traveler

Posted 29 Nov 2024
AC not working Tired decor Room could be cleaner with litte more effort Damage furniture Update well overdue.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Nov 2024
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Great location for work
5 out of 5
by A verified traveler

Posted 12 Nov 2024
The location was ideal for my work.
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Excellent service, room & staff