Ratings based on 25 Verified Reviews
2.7 Room cleanliness
3.4 Service & staff
2.6 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Apr 2024
Old property
Comment from Hotel Management
15 Apr 2024 by Sterling Puri, Hotel Management
We thank you for holidaying at our resort and sharing your review. We have alerted our management team about your review.Sincerely,The Sterling Holidays Team
by A verified traveler
Posted 8 Feb 2024
Noise from outside DJ party should be limited till 10 pm
Comment from Hotel Management
9 Feb 2024 by Sterling Puri, Hotel Management
Dear Mandeep,Thank you for sharing your feedback about the noise from the DJ party. We understand that excessive noise can be bothersome, especially when it goes beyond a certain time. We have taken note of your concern and will relay it to the appropriate team. We appreciate your patience and understanding.Sincerely,The Sterling Holidays Team
by A verified traveler
Posted 5 Jan 2024
Comment from Hotel Management
25 Jan 2024 by Sterling Puri, Hotel Management
Dear NigelWe're absolutely thrilled that you had such a fantastic experience with us. It's our goal to ensure your complete satisfaction, and we're delighted to have achieved that. Thank you for your support and for choosing us. We can't wait to welcome you back for another wonderful experience!Warm regards,The Sterling Holidays Team
by A verified traveler
Posted 29 Jul 2023
The sea view room
by A verified traveler
Posted 3 Jul 2023
No beach access - should have been a must
Rooms are average in comparison to price - could have been more cleaner and tidy also very poor surrounding with no view at all - forced to remain closed window all the time
Most importantly Sterling did not informed us about on going traffic mess on the date of arrival due to some local religious festive, which caused big hassles for us with senior citizen and kids locked up in car on the road for several hours.
Comment from Hotel Management
4 Jul 2023 by Sterling Puri, Hotel Management
Dear Pratap,Thank you for taking the time to provide feedback on your recent stay with us. We appreciate the opportunity to address your concerns and apologize for the inconveniences you experienced.Regarding the beach access, we apologize if this was not communicated clearly to you beforehand. We understand the importance of beach access and apologize for any disappointment caused.We're sorry to hear that you found the rooms to be average in comparison to the price. We strive to provide clean and tidy rooms to our guests, and we apologize if this did not meet your expectations. Your feedback will be shared with our housekeeping team to ensure improvements are made.We regret that the surrounding area did not meet your expectations and that there was no view from your room. We understand how this can impact your overall experience. While it is challenging for us to control the view from every room, we will look into how we can provide a better environment for our guests.We apologize for any inconvenience caused by the traffic situation during the local religious festival. We strive to keep our guests informed about any local events that may impact their stay. We regret that we failed to communicate this information to you and understand the frustration this caused. We will take steps to ensure better communication in the future.We value your feedback and will use it to improve our services.We hope you will give us another opportunity to serve you in the future and provide you with a more enjoyable experience.Sincerely, The Sterling Holidays Team
by A verified traveler
Posted 2 Apr 2023 on Hotels
Comment from Hotel Management
19 Sep 2023 by Sterling Puri, Hotel Management
Thank you for sharing your feedback. We are sorry for the inconvenience and will convey the same to the respective team. We always try to provide outstanding experiences to our guests. We will ensure a wonderful experience and look forward to welcoming you soon.Sincerely,The Sterling Holidays Team.
by A verified traveler
Posted 27 Mar 2023 on Hotels
Comment from Hotel Management
19 Sep 2023 by Sterling Puri, Hotel Management
We regret to know that you did not enjoy your experience with us. We promise you a much more delightful experience in the future.Sincerely,The Sterling Holidays Team
by A verified traveler
Posted 14 Feb 2023
The property what not at all like what was advertised on the website. No beach access and rooms not very nice.
by A verified traveler
Front desk..bad. Very small rooms alloted.
Posted 29 Dec 2022 on Hotelsby A verified traveler
Posted 22 Jul 2022
