Ratings based on 64 Verified Reviews
1.5 Room cleanliness
2.1 Service & staff
1.8 Room comfort
1.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
by A verified traveler
Posted 29 Oct 2024
the location was good and the staff was friendly and helpful. the conditions of the rooms need improvement.. the walls could be more sound proof. needs improvement of the heating and air conditioning system.
Comment from Hotel Management
29 Oct 2024 by Author, Hotel Management
Dear Guest,
Thank you for sharing your feedback with us. We're glad to hear that you found our location to be good and our staff friendly and helpful. We apologize for any inconvenience caused due to the condition of the rooms, and we appreciate your suggestion regarding soundproof walls. We will definitely take this into consideration and work towards improving the heating and air conditioning systems as well.
If you have any further concerns or require assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
by A verified traveler
Posted 23 Oct 2024
TERRIBLE. I left the hotel…a first in my life after 100 inexpensive Motel stays.
The pictures are MUCH bette than reality. This is not really a hotel, more a permanent long term residence for people who seems to struggle in life.
Pest control signs everywhere, dirty like I had never seen…please don’t book there based on the pictures
Comment from Hotel Management
24 Oct 2024 by Author, Hotel Management
Dear Guest,
We apologize for the inconvenience you experienced during your stay. Your feedback is important to us and we take it seriously. We strive to maintain the highest standards of cleanliness and comfort for our guests, and we regret that we fell short of your expectations.
We assure you that we have taken note of your concerns and will address them with the hotel management to ensure improvements are made. If you have any further concerns or if there is anything else we can assist you with, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Thank you for bringing this matter to our attention.
Team OYO
by A verified traveler
Posted 14 Oct 2024
Terrible place!!!!!! I left as soon as I see the property! Shared dirty restroom with no place to wash hands! I wish I could post photos I took. The room was disgusting!
Comment from Hotel Management
7 Nov 2024 by Lisa, Hotel Management
Apologies for the inconvenience caused, Mohammad! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Lisa
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Author, Hotel Management
Dear Guest,
Thank you for sharing your valuable feedback with us. We apologize for any inconvenience caused during your stay. Your feedback has been duly noted and will be shared with the concerned team for further improvement. If you need any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm Regards,
Team OYO
by A verified traveler
Posted 2 Sep 2024
This can't be a motel. It feels like I'm in the Middle Ages. There's no comfort at all.
Comment from Hotel Management
19 Sep 2024 by Barbara, Hotel Management
Sorry for the hassle you faced, Pavlo! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Barbara
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
17 Sep 2024 by Joey, Hotel Management
Sincere apologies! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey
by A verified traveler
Posted 5 Aug 2024
Comment from Hotel Management
16 Aug 2024 by Barbara, Hotel Management
Hi, Jesse! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara
by A verified traveler
Posted 5 Aug 2024
It was a cheap room to stay just I didn’t feel safe or clean
Comment from Hotel Management
16 Aug 2024 by Barbara, Hotel Management
Hi, Kat! We are sorry for the unpleasant experience. Cleanliness is something that we cannot compromise with and we never want our guests to experience such issues. Thanks for highlighting this issue, request you to be assured we will be taking this up and get it fixed with immediate effect. Have a great day ahead! Regards, Barbara
by A verified traveler
Posted 30 Jul 2024
I didn't like anything !
Comment from Hotel Management
5 Aug 2024 by Eva, Hotel Management
We are sorry for the inconvenience caused to you, James! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Eva
