Ratings based on 313 Verified Reviews
2.5 Room cleanliness
2.7 Service & staff
2.5 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Oct 2024
Scary
by A verified traveler
Posted 29 Sep 2024 on Hotels
Comment from Hotel Management
30 Sep 2024 by Front Desk Team , Hotel Management
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.
by A verified traveler
Posted 21 Sep 2024
Excellent staff, facilities and price
Comment from Hotel Management
21 Sep 2024 by Front Desk Team , Hotel Management
Hi Louis, Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.
by A verified traveler
Posted 16 Aug 2024
Loved it
Comment from Hotel Management
18 Sep 2024 by Front Desk Team , Hotel Management
Thank you,
by A verified traveler
Posted 19 Jul 2024 on Hotels
Run down hotel complete with roaches and mice. (My leftovers were nibbled on). In it's prime, likely a nice place. That day has passed
Comment from Hotel Management
19 Jul 2024 by Front Desk Team , Hotel Management
Hello Andrew ,We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly so we can address any concerns you may have. We value your feedback and would like the opportunity to make things right for you.
by A verified traveler
Many surprises
Posted 26 Jun 2024 on HotelsThe stay was ok. The air or refrigerator was not on when we got to the room. I understand about saving electricity but if you already know what room your guest will be in out of courtesy have those items on. The bed was comfortable and the room was nice. I didn't like the fact I had to put a deposit of 100 dollars down when that was not mentioned in my booking. Overall I would stay there again now that I know what to expect.
Comment from Hotel Management
19 Jul 2024 by Front Desk Team , Hotel Management
Hello Wendy ,We are glad to hear you had a positive experience during your stay with us! We hope to welcome you back soon for an even better stay.
by A verified traveler
Review of my stay
Posted 10 Jun 2024 on HotelsBed and pillows were great ! Getting checked in was a mess ! Had to try 3 rooms before keys would work !!Charge of $ 20 to use charge card when it said a small fee would be charged not 1/5 th of my whole bill ! Plus $100 deposit / of course it was returned to me after they looked at my room upon check out ! Need a small lamp in room when overhead lights are turned out! Was very hot in there and took an hour to cool down room but then was ok !!
Comment from Hotel Management
19 Jul 2024 by Front Desk Team , Hotel Management
Hi Helen, I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.
by A verified traveler
Posted 13 May 2024
by A verified traveler
Posted 6 May 2024 on Hotels
by A verified traveler
Posted 10 Apr 2024
Rooms were full of cockroaches very disgusting very disappointed for the price I pay I'm asking for a refund or a credit
Comment from Hotel Management
11 Apr 2024 by Dipesh , Hotel Management
Hello Mark, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.
