Ratings based on 1,000 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Sep 2024
by A verified traveler
Posted 2 Aug 2024
Safety for children with gates to play
by A verified traveler
Posted 24 Jul 2024
There is no staff on site. Every thing is done by phone. More like a airbud house. If you need a towel or more TP you call and number. God knows how you will get it. Pool was clean but needs repair. We stayed there 4 year ago was great staff great too. Now no staff and place has gone down hill. Will not be going back.
by A verified traveler
Posted 22 Jul 2024
Booked at Club bamboo south #118 Friday -Monday. I lived in the area previously. The refrigerator was warm, my husband being a diabetic & needing to refrigerate insulin. Our food was spoiled overnight. My husband vomited all day Saturday due to spoiled food. So a whole day lost having to move to #118. I requested a late check out since we lost the day due to a BROKEN REFRIGERATOR, I was offered to check out at 11am for $50 charge. We left today Monday at 8:00am, we took out our own trash & placed used towels in tub. The parking lot is full of trash debris & cigarette butts, BROKEN curbs.
Comment from Hotel Management
22 Jul 2024 by Bernard, Hotel Management
Angela, I am sorry to have fallen short of expectations and for the issue with the refrigerator. While I hoped the prompt room change was helpful, I can understand the inconvenience and difficulty. As we discussed, the late checkout offered was for a 2:00 PM departure, as you specifically requested. I will relay the feedback on the exterior premises to the unit owners and the condo association to expedite any needed cleanup and repairs.
by A verified traveler
Posted 5 Jul 2024
Room was good for the price. There was no staff onsite during our stay, and there were no umbrellas towels for the beach.
by A verified traveler
Posted 28 Jun 2024
What i liked the most about this hotel, is that is right in front of the beach. No walking, or crossing streets to go to the beach, just go down the stairs and you are there.
by A verified traveler
Posted 23 Jun 2024
Room was clean. Had trouble checking in. Remote on tv wasn't working at first. Good ocean view
by A verified traveler
Location. Location. Location.
Posted 17 Jun 2024 on HotelsAbsolutely loved the place. Intimate, so close to the beach, which is what I love.
The rooms were nice, air conditioners worked great. Only complaint, no broom for tile floors at the beach. A lot of sand was tracked in due to beach gear being brought in. Everyone one there was so nice. Just don't expect 4 star hotel amenities. It is an old Florida hotel, no ice machine, no food. But the location is amazing. We loved it.
by A verified traveler
Posted 27 May 2024
Loved location, parking, closeness to the beach, breeze way, and elevator.
Rooms are adequate but need updating; no instructions on cable, facility rules, or garbage. No staff on site to ask questions. Had no cable and AC never really cooled down the room.
by A verified traveler
Posted 28 Apr 2024
Great price for beach front property. Clean rooms, easy check-in. We live local, will stay at property again.
