Ratings based on 933 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from LEETON
Posted 24 Nov 2024
Great well appointed rooms, wonderful walkable to everywhere location, and very obliging staff... A From me
by A verified traveler
Posted 24 Nov 2024
Extremely disappointed! As a repeat customer I highly recommended to my parents to stay at this hotel, for them to be left quite disappointed and with no compensation.
My parents stayed here for 2 nights! And immediately reported the aircon in their room working first thing in the morning to only return at the end of the day with the air con still not fixed or any sort of compensation for the inconvenience!
This is very poor customer service for the star rating of this hotel.
Unfortunately this has left a lasting impression with me and I will not be staying here again!!! Nor will I be recommending this hotel again!
by A verified traveler
Posted 22 Nov 2024
The furniture is bit out dated but everything is very good
by A verified traveler
Posted 20 Nov 2024
We just love the room
by A verified traveler
Posted 17 Nov 2024
Excellent apartment with a huge spa. Only issue is the room was on a busy, noisy street, so sirens and hoon cars can be heard throughout the night.
by A verified traveler
Posted 17 Nov 2024
We had the spa suite with breakfast and it was a relaxing and a great retreat. We had forgotten about $20 parking fee but everything else was great.
by A verified traveler
Posted 17 Nov 2024
Make sure you pay the little bit extra for breakfast. Marble and Grain put on an amazing buffet every morning from 7am. Delicious!
The hotel and apartments are immaculate and have everything you need. Would definitely stay here again.
by A verified traveler
Posted 16 Nov 2024
by A verified traveler from Ringwood North
Posted 15 Nov 2024
Lovely hotel, close to restaurants and city centre.
by A verified traveler from HAMILTON
Posted 15 Nov 2024
Everything is perfect.
