Berks Luxury Serviced Apartments Reviews

Stayed at this apartment in the summer so when we were visiting family for Christmas we booked again but have to say were disappointed with the accommodation The bathroom is large and modern but certain things need attn. . The shower pile is held up with string and the side panel on the bath is falling off In the bedroom one of the bedside lamps is falling to bit and has no light bulb (was the same in the summer when I reported it) As other reviewers have said the couch has a huge water stain on it and they have attempted to cover this up with a throw that doesn't quite fit Very limited kitchen utensils and stuff we bought in the summer (mugs and baking pans) were no longer there so if we wanted to use the ovens we had to buy our own again On the plus side the common areas of the building are nice and the front desk staff wonderful and it is close to the town centre with a supermarket opposite All in all a disappointing stay considering the price we paid and similar properties available in the area

Apartment was ok however there were big stains on the sofa and we didn’t have any hot water. We turned the thermostat on, waited ages but still didn’t get any hot water. I don’t expect not to be able to have a warm shower. The corridors were also dirty and there broken fittings, which surprised me as it is a relatively new building.

Nice apartment but the TV was in the bedroom (rather than the living room). Unfortunately I can't watch TV in a bedroom, so the TV didn't get turned on