Ratings based on 606 Verified Reviews

3.2 out of 5
61% of guests recommend
3.3 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Nov 2024
Great staff and great place to stay
Comment from Hotel Management
6 Nov 2024 by Kinjal Patel, Hotel Management
Thank you for your lovely comment, and thank you for select our property to stay.
5 out of 5
by A verified traveler

Posted 29 Oct 2024
Great place to stay in Bracebridge
Comment from Hotel Management
31 Oct 2024 by san, Hotel Management
Thank you so much
3 out of 5
by A verified traveler from Brampton

Posted 23 Oct 2024
The description says, free breakfast is included. But due to renovations or construction only breakfast bag was provided with a juice box, yogurt, water bottle , a fruit and a bar. they said it's approved by Wyndham, but it should be written on description and if it was not provided as written, we should be compensated.
Comment from Hotel Management
4 Nov 2024 by san, Hotel Management
We sincerely apologize for any inconvenience. we will try our best to meet with your expectations. Thank you so much for your feedback.
3 out of 5
by A verified traveler

Posted 22 Oct 2024
Easy access to where we needed.to be.
Comment from Hotel Management
4 Nov 2024 by san, Hotel Management
Thank you
3 out of 5
by A verified traveler

Posted 16 Oct 2024
Comment from Hotel Management
4 Nov 2024 by san, Hotel Management
Thank you so much .
2 out of 5
by A verified traveler

Posted 5 Oct 2024
Place is very tired and needs a DEEP cleaning and facelift. Checkin girl was VERY NICE AND HELPFUL however.
Comment from Hotel Management
4 Nov 2024 by san, Hotel Management
We sincerely apologize for the inconvenience. Thank you
5 out of 5
by A verified traveler

Posted 2 Oct 2024
Comment from Hotel Management
4 Nov 2024 by san, Hotel Management
Thank you so much.
3 out of 5
by A verified traveler

Posted 25 Sep 2024
Comment from Hotel Management
4 Nov 2024 by san, Hotel Management
Thank you
4 out of 5
by A verified traveler

Posted 23 Sep 2024
They are renovating so everything was a mess. Not their fault. We had a terrible construction site view from our patio door.
Comment from Hotel Management
4 Nov 2024 by san, Hotel Management
We sincerely apologize for the inconvenience. Thank you for your feedback.
3 out of 5
by A verified traveler

Posted 16 Sep 2024
It was under construction at the time so very dusty and breakfast was a few things in a paper bag that you had to take to your room to eat and no extra chairs to sit in. Hopefully improves after the construction is done.
Comment from Hotel Management
4 Nov 2024 by san, Hotel Management
We sincerely apologize for any inconvenience. we will try our best to meet with your expectations. Thank you so much for your feedback.