Ratings based on 986 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
by A verified traveler
Posted 7 Sep 2024
The breakfast was better than average; however, the property was a bit run down.
Comment from Hotel Management
11 Sep 2024 by Sugarloaf Mt Motel, Hotel Management
Thank you for your review
by A verified traveler
Posted 4 Sep 2024
They have a strict no smoking anywhere around the balcony, rooms and hallways but I witnessed staff and a person they knew staying in the hotel smoking in the hallways and right outside the rooms. Can’t upload pics or I would. The premise had ashes in the hallways, cigarette butts all over and spit on the walls in the hallways.
Comment from Hotel Management
6 Sep 2024 by Sugarloaf Mt Motel, Hotel Management
We are sorry you had to see that. We try to keep our property as smoke free as possible, however, it is hard to keep track of everyone at all times. We hope you enjoyed the rest of your stay!
by A verified traveler
Posted 28 Aug 2024
Clean, looked newly remodeled, spacious, well lit parking lot
Room could use more indoor lighting
Comment from Hotel Management
29 Aug 2024 by Sugarloaf Mt Motel, Hotel Management
Thank you for your review! We will definitely take a look into more room lighting!
by A verified traveler
Posted 25 Aug 2024
Comment from Hotel Management
29 Aug 2024 by Sugarloaf Mt Motel, Hotel Management
Thank you for your review!
by A verified traveler from Hansville
Posted 24 Aug 2024
Friendly desk staff, nice towels, clean, much quieter than the previous hotel I stayed at in Bend. Would definitely book again if traveling through. Didn't partake of the breakfast so can't comment there because there's a great bagel food truck really close by.
Comment from Hotel Management
24 Aug 2024 by Sugarloaf Mt Motel, Hotel Management
Thank you for your review, we are glad you enjoyed your stay and we hope to see you again soon!
by A verified traveler
Posted 15 Aug 2024
Older motel in poor condition. Beds were small and uncomfortable. The temperature of the room was difficult to control.
Comment from Hotel Management
16 Aug 2024 by Sugarloaf Mt Motel, Hotel Management
Thank you for your review, poor condition how? We are sorry you didn't find the beds comfortable and the temperature hard to control.
by A verified traveler
Posted 12 Aug 2024
Comment from Hotel Management
14 Aug 2024 by Sugarloaf Mt Motel, Hotel Management
Thank you for your review
by A verified traveler
Posted 1 Aug 2024
Comment from Hotel Management
14 Aug 2024 by Sugarloaf Mt Motel, Hotel Management
Thank you for your review!
by A verified traveler
Posted 21 Jul 2024
The place was new & clean. I would’ve switched the TV & Armour around so both beds would have easy access to TV. Also would’ve been nice to have HD TV.
Comment from Hotel Management
26 Jul 2024 by Sugarloaf Mt Motel, Hotel Management
Thank you for your review, and your suggestion! We will look into making some changes in our rooms! We hope to see you again soon!
