Ratings based on 249 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Aug 2024 on Wotif
The pillows smelled, clearly hadn’t been washed. The towels hadn’t been washed recently either.
The bathroom was clean, cheap and very close to Epworth Eastern.
The staff were nice & kind enough to allow late checkout
by A verified traveler from EYNESBURY
Posted 17 Aug 2024
We booked our stay in order to have close access to the Epworth Hospital as we had an appointment at 7:15AM. The City Edge was ideally located to the hospital, shops, public transport and restaurants.
The room was more than adequate for a one night stay. Limited Parking (Safe & Secure) was available under the building at the cost of $15.00 which I thought reasonable as on street parking was limited. The one staff member we encountered was very helpful and friendly.
The room was very clean but had seen better days. I found the bed comfortable but I would have liked a top sheet as it was quite warm in the room. The room had a Television, micro wave, electric jug, a small refrigerator, a dishwasher, a washing machine but no toaster. The minimum amount of cups, plates and cutlery was also provided. Would be happy to stay again in the same circumstances.
by A verified traveler
Posted 13 Aug 2024 on Wotif
Obvious and easy opportunity for improvement is:
- Mount TV in front of the Bed
- Provide more than free to air viewing options eg Apps, Foxtel etc
by A verified traveler
Posted 3 Aug 2024 on Lastminute
by A verified traveler
Posted 21 Jul 2024 on Wotif
Nice place. Reception staff was very professional
by A verified traveler
Posted 16 Jul 2024
Tossing up between 3 and 4 stars. The location to Box Hill train station, Box Hill Hospital and Epworth Eastern is fantastic. Only 5 min walk from each. Front desk was great, helpful and friendly.
The room looks bigger in the photos, there was not a lot of space to the room. No Foxtel, although that's not a big deal. The bed was a little hard, but that's just a personal thing. The shower head was loose, so having a shower was a chore. The worst part though was the air conditioner. It sounded like there was an airplane taking off in the room it was so loud, so we could only have it on for short periods of time before we got a headache.
by A verified traveler
Posted 15 Jun 2024 on Wotif
Within easy walking distance of transport and all facilities. Didn’t have to use my car at all. Vibrant, safe area. Staff courteous and helpful.
by A verified traveler
Posted 5 Jun 2024 on Hotels
by A verified traveler
Posted 3 May 2024 on Wotif
The layout was functional, the shower really good, everything required for a short stay. The access corridors on level 1 need a refresh though.
by A verified traveler
Posted 1 May 2024 on Wotif
Location was wonderful, room was clean and reception lady was very helpful
