Ratings based on 984 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Hotel Manager, Hotel Management
Dear Minerva,We are truly honoured by your perfect rating! It's delightful to know we met or exceeded your expectations during your stay. Thank you for choosing our hotel, and we eagerly anticipate the opportunity to welcome you back in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 3 Nov 2024
Close to Corvette Museum. Had some loud vehicles in parking lot.
Comment from Hotel Management
4 Nov 2024 by Hotel Manager, Hotel Management
Dear Susan,Thank you for your feedback. We're glad you found our location convenient for visiting the Corvette Museum. We apologize for any disturbances caused by loud vehicles in the parking lot. Ensuring a quiet and comfortable stay for our guests is important to us, and we’ll look into ways to better manage noise levels in shared areas. We hope to welcome you back for a more pleasant experience next time.Sincerely, Hotel Manager
by A verified traveler from Portland
Posted 28 Oct 2024
Second time booking here, room was clean and didn't have any weird smells. Check in was quick. Only thing was the shower liked to back up pretty quickly and the curtain rod was wobbly, but not really big deals
Comment from Hotel Management
29 Oct 2024 by Hotel Manager, Hotel Management
Dear Maura,Thank you for your kind feedback. We're glad to hear that your room was clean and that your check-in was quick. We appreciate your feedback regarding the shower and curtain rod, and we will address these maintenance issues promptly. It's great to know you enjoyed your stay overall, and we look forward to welcoming you back for a third visit!Sincerely, Hotel Manager
by A verified traveler
Posted 22 Oct 2024
We really liked our stay. No complaints. Will stay again when in the area.
Comment from Hotel Management
23 Oct 2024 by Hotel Manager, Hotel Management
Dear Marion,Thank you for your kind feedback! We're thrilled to hear that you enjoyed your stay with us and had no complaints. It's wonderful to know that you plan to stay with us again when you're in the area. We look forward to welcoming you back on your next visit! Sincerely, Hotel Manager
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Hotel Manager, Hotel Management
Dear William,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Hotel Manager, Hotel Management
Dear Norbert,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager
by A verified traveler
Posted 23 Sep 2024
A good price for the room
Comment from Hotel Management
28 Sep 2024 by Victor Patel, GM, Hotel Management
We appreciate your rating. It's great to learn that you enjoyed your stay at our hotel and found our property satisfactory. Providing a positive experience for our guests is our priority, and we're thankful for your kind words. Your feedback will be shared with our team members who contributed to making your stay enjoyable. We hope to have the opportunity to host you again soon.Regards, Victor Patel, GM (Human Written)
by A verified traveler
Posted 8 Sep 2024
Great for trailer parking.
Comment from Hotel Management
12 Sep 2024 by Victor Patel, Hotel Management
We greatly appreciate your feedback! Our goal is to ensure every guest has an exceptional stay, and I'm delighted to hear that we succeeded in making your experience a wonderful one. Your kind words will be shared with our team, who played a vital role in crafting this positive and lasting memory. Thank you for taking the time to share your review, and it was truly a pleasure having you as our guest.Regards, Victor Patel, GM (Human Written)
by A verified traveler
Posted 8 Sep 2024
Price was very good and our location to everywhere we were going.
Comment from Hotel Management
12 Sep 2024 by Victor Patel, Hotel Management
We appreciate your positive rating! Your feedback endorses our efforts to provide good hospitality. Knowing that we succeeded in making your visit enjoyable fills us with pride. We're looking forward to welcoming you again and creating new pleasant memories.Regards, Victor Patel, GM (Human Written)
by A verified traveler
Posted 26 Aug 2024
We had to move rooms, we had a wedding party stay in several rooms, all had the grandmas musty basement smell. Needed a febreeze bottle for each. Very dated furniture and decor. We checkin got our room had a soda left out while we went to a restaurant. Mama roach and her children were having a hay day when we returned. This wasnt the case for the other rooms.
Comment from Hotel Management
29 Aug 2024 by Victor Patel, GM, Hotel Management
I regret to learn that your experience with us was not the satisfying one we strive to deliver. Our promise is to provide you with an exceptional stay - with outstanding service, sparkling clean rooms, and unforgettable experiences. We are proud of the culture and team we’ve assembled, allowing us to efficiently address guest concerns and ensure an inspiring hotel experience. Our hotel management team will carefully review your stay and assess every aspect in detail. I deeply regret letting you down, but I hope you will give us another opportunity in the future to provide the exceptional experience you deserve.Regards, Victor Patel, GM
