Ratings based on 212 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 20 Nov 2024
Bed was comfortable and room was quiet. Unfortunately the room reeked of perfume/air freshener, there was a nest of several roaches under the Direct TV box, the TV didn't work at all ("no signal"). Breakfast: despite the availability of warm sausage, there wasn't anything really good about the breakfast offerings. There were bagels but they were tiny, and there was no cream cheese to go with them.
Comment from Hotel Management
21 Nov 2024 by Danny, Hotel Management
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit
by A verified traveler
Posted 16 Nov 2024
We found a condom wrapper in the floor by the bed. Older motel needs updating. Just felt like it was dirty. Carpet looks old and dirty.
Comment from Hotel Management
18 Nov 2024 by Danny, Hotel Management
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff.
by A verified traveler
Posted 15 Nov 2024
There were roaches all in our room when we turned the light on the next morning
Comment from Hotel Management
18 Nov 2024 by Danny, Hotel Management
I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.
by A verified traveler
Posted 10 Nov 2024
I like the convenience of the hotel. I do wish more towels were placed in the rooms.
Comment from Hotel Management
18 Nov 2024 by Danny, Hotel Management
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Danny, Hotel Management
Thank you for taking the time to review your stay with us. I am very pleased to hear that your stay was pleasant. Looking forward to seeing you again soon.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Danny, Hotel Management
We're sorry to hear you didn't enjoy your stay with us. We continue to improve our services. And hope you will stay with us in the future and give us another chance to have a pleasant stay.
by A verified traveler
Posted 9 Nov 2024
There are billing errors and we have notified Expedia and as yet we have not received anything by way of a refund very very upset with the whole process I can't give Expedia a proper rating because the billing issues stand in the way
Comment from Hotel Management
9 Nov 2024 by Danny, Hotel Management
We're sorry about the problems you were having with the billing department with Expedia. Unfortunately this review is directed at the hotel. And as the hotel doesn't have influence on expedia's billing department you should double check the number for Expedia and give them a call.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Danny, Hotel Management
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Danny, Hotel Management
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
