Ratings based on 63 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2024
The carpets are terribly smell and dirty not a fresh smell
by A verified traveler
Posted 18 Jan 2024 on Wotif
Unit was full of midgees and standard of cleaning
by A verified traveler
Overpriced
Posted 22 Sep 2023 on HotelsRun down but clean. Certainly not worth the price charged
by A verified traveler
Posted 16 Jan 2023 on Wotif
Very accommodating. We booked last minute due to the Queensland floods and needed emergency accommodation for the night due to road closures, we booked 2 nights just incase then couldnt make it back to Bowen due to road closures, however the property manager/owner was very understanding and allowed us to cancel the 2nd night without any charge. Which we really did appreciate due to the unique situation. Very clean and tidy which great cooking facilities. Thank you.
Comment from Hotel Management
17 Jan 2023 by Jackie B, Hotel Management
Hi Cassandra, I hope that you made it home safely. Thanks for taking time to leave such positive feedback. Hope you can visit Bowen again when the weather is it's normal sunny self.
by A verified traveler
Posted 3 Jan 2023 on Wotif
Close to beach and park. In need of an update. Bins were extremely smelly. Our fully paid Studio room was given away to “walk in” couple moments before our arrival. Very expensive, absolutely no value for the money.
Comment from Hotel Management
17 Jan 2023 by Jackie B, Hotel Management
Hi Sarina, thanks for the feedback. Sorry that the unit you booked was taken. We do have trouble on public holidays with receiving online bookings in a timely fashion and I usually recommend to our guests to book directly. We clean a few but don't have access to cleaners so we didn't have many units available and some are definitely dated and are in the process of being renovated.
by A verified traveler
Posted 30 Oct 2022 on Wotif
Fully self-contained with everything that we needed. The kids loved the pool, and the beach was lovely to walk along in the morning. We were only passing through quickly, but this was a great place to stop and rest.
Comment from Hotel Management
31 Oct 2022 by Jackie, Hotel Management
Thanks Adam, it's a shame you didn't get longer to explore all of Bowen's beautiful beaches. Hope you come back for longer next time.
by A verified traveler
Posted 10 Oct 2022 on Wotif
Amenities were adequate for our needs. Unit was quite comfortable and tidy. Straight across the road from the park and beach. Only thing I didn't like is the fact that my vehicle is 2.2m high and so I could not park in reserved spot.
Comment from Hotel Management
31 Oct 2022 by Jackie, Hotel Management
Hi Donald, Sorry your car didn't fit. We do have other undercover parking available for higher vehicles that you could have used. I hope you get a chance to stay again if you're traveling through. Thanks for leaving us feedback.
by A verified traveler
Posted 26 Sep 2022 on Wotif
The lady who managers the hotel is lovely and always a pleasure to talk to. Nice room and quite but the bed is so hard and uncomfortable, also that itchy blanket is Definitely a downer.
Comment from Hotel Management
31 Oct 2022 by Jackie, Hotel Management
Hi Betty, I've let the owners know that you found the bed hard. They are considering mattress toppers. The blanket is wool and yes it is a bit scratchy. Sorry that detracted from your stay and thanks for the feedback
by A verified traveler
Posted 10 Oct 2021 on Wotif
by A verified traveler
Good lication
Posted 30 Jul 2021 on HotelsVery lucky to get upgraded from studio room.
Great staff.
Quite cold at night so asked for extra blanket.
Very convenient.
Comment from Hotel Management
17 Aug 2021 by Jackie, Hotel Management
Thanks for taking time to leave us a review. We're so pleased you enjoyed your stay.
