Ratings based on 1,167 Verified Reviews
3.4 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Dated grandeur but I really liked it. We were upgraded to a sea view and it was lovely
by A verified traveler
Posted 18 Nov 2024
Average
by A verified traveler
Posted 14 Nov 2024
It was great loved my time at RBH
by A verified traveler
Posted 13 Nov 2024
It is a very nice hotel now , Very friendly helpful staff who are polite and caring. Our room was lovely with everything we needed. Shower was amazing. Had no problems whatsoever we had a lovely time there . Would definitely stay there again as love going to Bournemouth. Will probably be staying there again soon .
by A verified traveler
Posted 9 Nov 2024
Excellent overall.
Thank you again and will be seeing you soon.
by A verified traveler
Posted 4 Nov 2024
Have complained to hotel directly with no resolution
by A verified traveler
Posted 4 Nov 2024
Absolutely amazing place
by A verified traveler
Posted 2 Nov 2024
I had to book a room on short notice. I didn't realise that I needed photo ID that I don't have and got refused my room with no refund. So I had to book another hotel room and am now over a hundred pound out of pocket.
by A verified traveler
Posted 23 Oct 2024
the room was sparse as nowhere to put your case normally there are stands for the case, no maids for the room ie make the bed, you had to go to reception for clean towels. would not stay there again the only good thing was the name ie The Royal grand hotel
by A verified traveler
Posted 20 Oct 2024
Fantastic location, right on the coast. Very friendly and helpful staff and the Gym and Spa facilities were good.
