Ratings based on 19 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Sep 2024
by A verified traveler
Posted 14 Sep 2024
Lovely place to stay the only thing is the parking if you come back late at night there’s nowhere to park. We had to park a bit far only because at the front of the property there’s was a car that took two spaces. It happened on both nights. Other than that a very good stay
by A verified traveler
Posted 8 Sep 2024 on Hotels
Such a well kept clean apartment very comfortable bed and great shower. We stayed here to help our daughter move house so after a hard day moving furniture we were so grateful to find a couple of cold beers waiting in the fridge for us! My husband said he would give 5 stars just for that! Would definitely stay here again
by A verified traveler
Posted 16 Jul 2024 on Hotels
I booked and paid for apartment 2 ground floor with garden view. however we were given an attic apartment up about 35 stairs. My husband is 85 years old and disabled. I complained to the owner and was told they could not move us as they were full.They must have put someone else in the apartment we had booked and paid for. A bottle of wine and a few chocolates were put in our room as compensation. We did stay having made the journey buy found it very difficult managing the stairs . The usable area in the living kitchen area was so small only one person could sit on the settee as the other end was under the eaves and was not suitable for us at all. Iwould like a refund of the additional money I paid for the more luxurious apartment that we booked
Comment from Hotel Management
24 Jul 2024 by Michael, Hotel Management
This is not accurate and is a disproportionate review. They were upgraded free of charge to a 1 bedroom apartment, we communicated throughout and at no point did they mention an issue with the stairs. We were full at the time so had limited options and if they had asked to leave or find alternative location we would have tried to help them, but this was not requested during their 6 night stay. Asking for a refund, is unfounded as the couple received an upgrade and did mention a refund during their 6 night stay. Their description of the apartment is totally inaccurate and has been enjoyed by many guests over the last 12 years. I have been very detailed in my response to this guest review as I feel it is required and we are very proud of place. We have communicated a lot with this guest and they said they did enjoy their stay, they just wanted a smaller apartment.
by A verified traveler
Posted 9 Jul 2024
Lovely place and great location
by A verified traveler
Boutique hotel apartment by the sea
Posted 30 Jun 2024 on HotelsSelf contained apartment with kitchen facilities - decoration in the bedroom was a boutique hotel style - quiet residential street - nice comfy bed - slept like a log! I understand it is close to the beach - had a packed weekend so didn’t get a chance to see the beach! Would recommend this accomodation!
Comment from Hotel Management
1 Jul 2024 by Michael, Hotel Management
She was a great guest and communicated well before her arrival and during her stay with me. Gill left the apartment in great condition and gave me some valuable feedback that we have actioned already. I look forward to welcoming her back again.
by A verified traveler
Posted 17 Jun 2024 on Hotels
Comment from Hotel Management
20 Jun 2024 by Michael , Hotel Management
Thank you for your great review. We do our best to ensure The Beach House is like home from home. We look forward to welcoming you again.
by A verified traveler
Posted 24 Jun 2023
Good location, short walk to the dog friendly beach. Apartment 3 has plenty of space and modern bedroom.
by A verified traveler
Posted 28 Mar 2023 on Hotels
by A verified traveler
Posted 25 Sep 2022 on Hotels
