Ratings based on 126 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Great proximity to town and bus stops.Accommodation well kept and warm! Staff helpful and pleasent. Breakfast hot with good selection.
Comment from Hotel Management
25 Nov 2024 by Roberto, Hotel Management
Thank you, Shelagh, for your lovely comments. We are delighted you had an enjoyable experience in our hotel, enjoyed our breakfast offer and appreciated the hotel's location and the helpfulness of the Staff. We hope to welcome you back again to our place in the near future. Kindest regards, Roberto
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Roberto, Hotel Management
Many thanks, Lynsey, for sharing your feedback. Kindest regards, Roberto
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Roberto, Hotel Management
Thank you, Hollie, for sharing your feedback. Kindest regards, Roberto
by A verified traveler
Posted 7 Nov 2024
Ideal for a central location and pier. Good polite staff . Very clean.
Enjoyed stay 😊
Comment from Hotel Management
25 Nov 2024 by Roberto, Hotel Management
Many thanks, Demetrios, for the lovely comments, we are delighted you had an enjoyable stay with us. We hope to welcome you back to our hotel in the future. Kindest regards, Roberto
by A verified traveler
Posted 5 Nov 2024
I was very disappointed with the beds.
We had a double bed which were 2 single beds of different heights pushed together and the pillows were like concrete.
Staff were very helpful
by A verified traveler
Posted 2 Nov 2024
So clean an all staff were lovely- not far to walk 10mins to seafront lovely Thank you
Comment from Hotel Management
25 Nov 2024 by Roberto, Hotel Management
Thank you, Jackie, for the lovely feedback. We hope to welcome you back in the future to our hotel.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Roberto, Hotel Management
Thank you very much, Syamili.
by A verified traveler
Posted 27 Oct 2024
Clean , quiet and lovely staff
Comment from Hotel Management
29 Oct 2024 by Roberto, Hotel Management
Thank you, Paul.We are delighted you had an enjoyable stay. Kindest regards,
by A verified traveler
Posted 20 Oct 2024
For the price, excellent value. Very friendly and helpful staff. Great location for where we were going for the night ( Soul on the sea, which is on the pier ) . Hotel had everything we needed, was clean and tidy and bed was comfy . Would happily stay here again.
Comment from Hotel Management
20 Oct 2024 by Roberto, Hotel Management
Thank you, James, for the great feedback. We are delighted you had a comfortable stay, appreciated our excellent value for money, friendly service and found our hotel clean and with a great location. We hope to have the pleasure to welcoming you again to our hotel when next in Bournemouth. Kindest regards, Roberto
by A verified traveler
Posted 30 Sep 2024
Loved it!
Comment from Hotel Management
1 Oct 2024 by Roberto, Hotel Management
Thank you, Carla. Kindest regards, Roberto
