Ratings based on 191 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Oct 2024
I’ve stayed here twice, my only issue with this properly is the code/pin entry to the building & rooms, as sometimes they fail you can’t get in.
I arrived at 2pm, but the desk is technically open at 4pm. There is a machine outside to check you in if the desk is closed. 1st booking was direct & received the codes. 2nd time via Expedia my booking ref number didn’t work & we nearly had to wait, was almost stuck.
Luckily a guy from outside let us in with his code & called Sabrina. Whom opened the desk, we paid our taxes and she gave us our codes. The reception isn’t open 24/7.
Sabrina & her team were very friendly, warm & made a huge difference as the first time there was a lady (April 2024) who was unfriendly and unhelpful… I paid for a late check out but was told on my last day, you can’t have it as the hotel is full. No refund of the extra fee. Her favourite word was NO!
I’m not a fan of the code/pin entry system because, the first time the codes failed (I booked 3 rooms) I couldn’t even get back into the hotel. Luckily a guest came back and held the door open. I would have been stuck outside it was around 9pm.
The codes can also fail on the bedrooms, if you enter quickly after a short period of time, you just have to wait for a bit and re-enter and it should work.
Location is great for me, rooms are basic, pillows are average, bed is comfortable. Shower pressure is very good. Parking is free which is amazing. All of this is reflected in the price.
by A verified traveler
Posted 9 Sep 2023 on Hotels
by A verified traveler
Posted 23 Oct 2022 on Hotels
by A verified traveler
Posted 17 Mar 2022 on Hotels
Comment from Hotel Management
1 Apr 2022 by IBB Team, Hotel Management
Merci beaucoup d'avoir pris le temps de nous laisser un commentaire.
by A verified traveler
Posted 12 Jun 2019 on Hotels
by A verified traveler from Niefern Oeschelbronn
Posted 6 Oct 2024
Es fehlte der Toilettendeckel, der Spiegel war dreckig, und ich hatte die Befürchtung, dass das Bett nicht frisch überzogen war.
Positives: es gab einen Parkplatz, nettes Personal. Das Frühstück an sich war ausreichend
by A verified traveler
Posted 9 Sep 2024
by A verified traveler
Posted 17 Aug 2024 on Hotels
by A verified traveler
Posted 30 Jul 2024 on Hotels
Etablissement propre, très bon accueil, personnel disponible et à l'écoute.
by A verified traveler
