Ratings based on 1,714 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
N/a
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 22 Nov 2024
didn't stay long, boston is a great city
Comment from Hotel Management
23 Nov 2024 by Hotel Management, Hotel Management
Alan, thank you for your high recommendation of Wyndham Boston Beacon Hill. We are delighted you had an excellent visit and enjoyed our great city. The pleasure would be ours to welcome you back for a longer stay!
by A verified traveler
Posted 21 Nov 2024
Stayed one night. Convenient location and walkable to TD garden. The hotel has a Parking garage right next to it and plenty of restaurants and bars in the area. Would stay again.
Comment from Hotel Management
23 Nov 2024 by Hotel Management, Hotel Management
Aneury, thank you for your positive feedback. We are glad you enjoyed your stay and were pleased with our convenient location. We hope to welcome you back the next time you are visiting Boston!
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Hotelmgmt, Hotel Management
Thank you for taking a moment to share your positive score, Kristen! We hope you plan to join us on your next visit to the area, so we have a chance to further impress.
by A verified traveler
Posted 19 Nov 2024
Unfortunately, my experience was marred by a serious issue: the presence of bed bugs in the room. In addition to this significant problem, the receptionist's response was both unhelpful and disrespectful. Instead of acknowledging the inconvenience and offering a solution, such as an alternative room, I was met with a dismissive attitude.
I had to check-out of the hotel without spending the night and look for an alternative arrangement!
Comment from Hotel Management
22 Nov 2024 by Hotelmgmt, Hotel Management
Shayla, we deeply regret your experience and take such concerns very seriously. Your feedback about pests and the reception response has been escalated for immediate investigation. This does not reflect our standards, and we are committed to addressing it. We hope for an opportunity to regain your trust.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Hotelmgmt, Hotel Management
Selma, receiving a five-star rating from a valued guest like you is the highest compliment! Thank you, and we look forward to welcoming you back in the near future!
by A verified traveler
Posted 19 Nov 2024
Yes
Comment from Hotel Management
21 Nov 2024 by Hotelmgmt, Hotel Management
Ryan, your five-star review is greatly appreciated! It’s wonderful to know you enjoyed your stay, and we’d be delighted to welcome you back to the Wyndham Boston Beacon Hill.
by A verified traveler
Posted 19 Nov 2024
Hellscape
Comment from Hotel Management
21 Nov 2024 by Hotelmgmt, Hotel Management
David, we’re truly sorry to hear your experience was so disappointing. Your feedback is important to us, and we’d like to understand what went wrong so we can address your concerns. Please consider reaching out to us directly, as we’d appreciate the opportunity to make things right and restore your trust.
by A verified traveler
Posted 18 Nov 2024
The room was not it. The furniture is dated and dinged up, the bed is really hard and not comfortable at all. There is a mini fridge which was nice, but it never felt like it really got cold despite being on the coldest setting. There is also a window in our room that was supposed to open, but didn’t. The bathtub did not drain/would drain very slowly. Some of the shower water from the day prior would still be sitting in the tub the next day so that was kind of gross. The bathroom also looked like it may have been “updated” in the last 5-10 years, but the person who did the work did a very lazy job. There was caulking all over the marble and the walls, gaps between the sink and the wall, and the sliding bathroom door looked like it had only been halfway painted. The only saving grace is the location, but I’m sure there is another hotel with better amenities close by.
Comment from Hotel Management
20 Nov 2024 by Hotelmgmt, Hotel Management
We appreciate your honest review and are sorry your room did not meet your expectations. The concerns you raised about the furnishings, bathroom, and mini-fridge are being reviewed with our team so that we can make the necessary adjustments and updates. It’s nice to hear that our location worked well for you. We’d be grateful for the chance to improve upon your experience and welcome you back for a much better stay.
