Ratings based on 337 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
Beautiful room and lovely staff. Good treats on suite floor. 10/10.
by A verified traveler from Lincoln
Posted 26 Nov 2024
We loved everything about our stay. Spacious room and bathroom. Only complaints, the person above us had heavy feet and a mini fridge would be nice.
Comment from Hotel Management
28 Nov 2024 by Joyce, Hotel Management
Dear Elizabeth,Thank you for taking the time to share your feedback with us! We're delighted to hear you enjoyed your stay, especially the spacious room and bathroom.We’re sorry for the noise disturbance caused by the guest above you and appreciate your understanding. Regarding the mini fridge, we’re happy to let you know that fridges are available upon request for your convenience. Please don’t hesitate to ask during your next visit, and we’ll gladly arrange one for you.We look forward to welcoming you back soon and providing an even more enjoyable experience. Let us know if there’s anything else we can do to make your next stay perfect!Warmest regards,Joyce ChinFront Office Manager
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Joyce, Hotel Management
Dear Guy,Thank you so much for taking the time to share your feedback! We’re thrilled to see such high ratings across the board. It’s wonderful to hear you enjoyed our bar, the attentiveness of our staff, and your shopping experience.Your input motivates us to keep striving for excellence and ensures we continue delivering top-notch experiences. If there’s anything more we can do to make your next visit even better, please don’t hesitate to let us know!Warmest regards,Joyce ChinFront Office Manager
by A verified traveler
Posted 12 Nov 2024
I loved the hotel: it is new, everything is so nice and beautiful!!!
Comment from Hotel Management
12 Nov 2024 by Joyce, Hotel Management
Dear Paola,Thank you so much for your kind words! We're thrilled to hear that you enjoyed the hotel and had such a positive experience. We strive to create a beautiful and memorable environment for our guests, and it's wonderful to know we succeeded in making your stay special. We hope to welcome you back soon!Warmest regards,Joyce ChinFront Office Manager
by A verified traveler
Posted 7 Nov 2024
Location was fantastic, room was clean and very nice. We would definitely stay there again!
Comment from Hotel Management
9 Nov 2024 by ka, Hotel Management
Dear Caroline,Thank you for your kind feedback! We’re so glad you enjoyed our fantastic location and found your room clean and comfortable. It’s wonderful to hear that you’d choose to stay with us again – we look forward to welcoming you back for another great visit!Best Regards,Kamil AlafandiOperations Manager
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Joyce, Hotel Management
Dear Melinda,Thank you for your wonderful feedback. We are glad we are able to meet your expectations. We are looking forward to welcome you back again!Warmest regards,Joyce ChinFront Office Manager
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
3 Nov 2024 by ka, Hotel Management
Dear Marie,Thank you for your 4-star review! We appreciate your feedback. We hope to welcome you back soon and work toward making your next stay a 5-star experience!Best Regards,Kamil AlafandiOperations Manager
by A verified traveler
Posted 2 Nov 2024
Good location. Quaint neighborhood. small lobby. Hospital nearby so ambulance noise occasionally during the day. However we don’t seem to hear it at night. Also complimentary snacks and beverages on each floor near the elevators but no one told us until I was looking for ice. A staff member directed me. Restaurant staff and bar were very accommodating. I’ll be back!
Comment from Hotel Management
2 Nov 2024 by ka, Hotel Management
Dear Kris,Thank you for sharing your experience! We’re glad you enjoyed our convenient location in a charming neighborhood and appreciated the accommodating service from our restaurant and bar staff. We apologize for the oversight regarding the complimentary snacks and beverages; we’ll make sure to improve communication on these amenities. It’s great to know that you weren’t disturbed at night and had a restful stay. We look forward to welcoming you back soon!Best Regards,Kamil alafandiOperations Manager
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
2 Nov 2024 by ka, Hotel Management
Dear Victoria,Thank you so much for your 5-star review! We’re thrilled to know you had such a positive experience with us. We look forward to welcoming you again soon for another exceptional stay!Best Regards,Kamil AlafandiOperations Manager
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Agnes, Hotel Management
Dear Lucy,It was a pleasure to welcome you to The Whitney Hotel! While we always strive for perfection in every detail, it's wonderful to know that you appreciated our luxurious amenities and unforgettable hospitality. Thank you for rating us five stars. We hope it won't be long before your travels bring you back!All the best,Agnes HayesGeneral Manager
