Ratings based on 411 Verified Reviews

4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Sep 2024
4 out of 5
by A verified traveler

Posted 10 Aug 2024
Quirky place. Comfortable bed. Good quality bed linen. Common areas need updating. Banisters in need of painting. No air con. Some outside window frames visibly rotten. This did not detract from my stay but it would not take much effort to address these issues.
5 out of 5
by A verified traveler

Posted 4 Aug 2024
Lovely hotel and staff
3 out of 5
by A verified traveler

Posted 25 Jul 2024
Liked the fact that breakfast was included. Serving staff were helpful, and good in dealing with odd requests for food and drinks. Food and drinks were of good standard at breakfast and dining. Rooms on the top floor, which we had, was both tiring to get too, and extremely hot on warm days(A fan was provided) We do not class ourselves as disabled, but found the climb difficult for us, as pensioners. Location by the river should have been idyllic, but was spoiled by seagull noise in the mornings, and boy racers charging by in the evenings. Admittedly not the hotels fault, but did not help the ambience, and would definitely not have eaten outside for fear of gulls. Parking was good, with two car parks availble with fair amount of spaces. Would certainly book a bigger room on a lower floor if we stayed again, but would maybe stay at a hotel that was further out from the river and main roads.
4 out of 5
by A verified traveler

Posted 14 Jul 2024
The hotel had no lifts, it is old but makes up for it in character.
5 out of 5
by A verified traveler

Posted 30 Jun 2024
Quirky building, beautiful rooms. Great bathrooms,. Lovely breakfast. Fantastic location.
3 out of 5
by A verified traveler

Posted 30 Jun 2024
Used as a stopover during trip up north. Staff were friendly and the restaurant was good. We had our little dog with us and they left some treats in the room which was a lovely touch. Hotel is a bit dated in parts but our bathroom was luxurious.
5 out of 5
by A verified traveler

Posted 25 Jun 2024 on Hotels
Super place to stay! Food is excellent.
3 out of 5
by A verified traveler

Posted 24 Jun 2024
Staff were very helpfulVery clean Hotel. Not sure if I missed it but you need a 🏞️ ng voucher for their car park,but I had to park a half a mile away and walk to the hotel for them to tell me that.Lots of stairs and if you have booked a room on the second or third floors you will need to be fit to carry your luggage.Room was very clean but very small and if you are anywhere near a larger person you will be knocking over things.Also of you are a little claustrophobic the hallways are really tiny.My room was overlooking theain area which was nice,but noisy and the room was so hot I had to have the window open O get that it's an old coaching inn and space is at a premium but they really need to tell people about the parking area.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jun 2024 on Hotels