Ratings based on 1,786 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
by A verified traveler
Posted 3 Dec 2024
ok
by A verified traveler
Posted 3 Dec 2024
We loved the highlight of Boston's history through the use of artist. The staff was very friendly and the restaurant in the hotel was fantastic. Overall would recommend a stay here.
by A verified traveler
Posted 3 Dec 2024
The M room was like a prison cell, had to wait forever for an ice bucket, no ice on our floor. No complimentary drinks for VIP
by A verified traveler
Posted 2 Dec 2024
It was an interesting stay.
by A verified traveler
Posted 1 Dec 2024
Very clean, amazing staff. Unique set up.
Comment from Hotel Management
2 Dec 2024 by TRH, Hotel Management
Hello Ana,Your perfect score and kind words are a delight to have earned! Thanks for making us your home in Boston and know that we'd be elated to see you back. Sincerely,Joe CornejoRooms Division Manager
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
2 Dec 2024 by TRH, Hotel Management
Hello Logan,Thanks for your perfect score! We're happy to have left a stellar impression and want you to look forward to the same excellence when you next join our hospitality revolution. Sincerely,Joe CornejoRooms Division Manager
by A verified traveler
Posted 30 Nov 2024
It was a little different having the bathroom down the hall, but it worked. They keep those bathrooms super clean!
Comment from Hotel Management
2 Dec 2024 by TRH, Hotel Management
Hello Brandy,We certainly work hard to keep our optional, "bath down the hallway" facilities spotless for our guests! Thank you for lauding our efforts, and your overall stay. We're here for you anytime you need us in Boston. Sincerely,Joe CornejoRooms Division Manager
by A verified traveler
Posted 30 Nov 2024
great place
Comment from Hotel Management
2 Dec 2024 by TRH, Hotel Management
Hello Enrico,Thanks for letting us know that you loved your visit! We loved having you and want you to know that our doors are forever open to your return. Sincerely,Joe CornejoRooms Division Manager
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
2 Dec 2024 by TRH, Hotel Management
Hello Guillaume,It was a joy serving you in Boston and we hope to do so again in a way that better aligns with your tastes. To that end, let us know how we can be of fuller service. Our team values feedback from guests like you and can't wait to see you back. Sincerely,Joe CornejoRooms Division Manager
