Ratings based on 940 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
The Inn is directly off i-93 about 10 miles from Logan International. There are restaurants near by that you could walk to or a wider range of options with transportation. The bed was comfortable and the room was temperature controlled. We had an early flight so didn't stay for breakfast.
The room was a little outdated including glued on plastic trim around an entryway. I would recommend this place for a quiet quick stay, but other places further out and potentially better should be available for longer stays.
Comment from Hotel Management
27 Sep 2024 by Hotel Manager, Hotel Management
Dear Brodie,Thank you for your feedback! We're glad to hear you enjoyed the convenient location, comfortable bed, and temperature-controlled room. We appreciate your feedback regarding the room's decor and will consider it for future improvements. It's great to know you found it suitable for a quick and quiet stay, and we understand your suggestion for longer stays. We hope to welcome you back next time you’re in the areaSincerely, Hotel Manager
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Hotel Manager, Hotel Management
Dear Mark,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
by A verified traveler
Posted 25 Sep 2024
Didn't like anything rooms were dirty
Comment from Hotel Management
26 Sep 2024 by Hotel Manager, Hotel Management
Dear Scott,Thank you for sharing your feedback. We're truly sorry to hear that your experience didn't meet expectations and that cleanliness was an issue during your stay. This is not the standard we strive for, and we will address your concerns with our housekeeping team to ensure improvements are made. We hope you'll consider giving us another chance to provide a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 24 Sep 2024
When we pulled up to the hotel we immediately had a bad feeling - the signage made it seem barely like a real hotel and there was a woman laying on the ground outside. Soon after a man came up who seemed to be with the woman and asked us what address it was. When we went inside you can't help but notice the bullet-proof glass around the front desk. The room looked clean enough but we decided it didn't feel safe to stay there so we left despite losing the full amount for the stay.
Comment from Hotel Management
24 Sep 2024 by Hotel Manager , Hotel Management
Dear David,Thank you for sharing your experience. We understand your concerns regarding the initial impression of our hotel and the situation outside. Safety and comfort are our top priorities, and we continually strive to maintain a welcoming environment for all guests.To clarify, we don’t have bullet-proof glass; instead, it is an acrylic sheet we installed during the pandemic to enhance safety as we face a rise in virus cases. We are a safe hotel, and our employees take pride in creating a secure environment for our guests. Your feedback is valuable, and we will take it into account as we work on improvements to enhance our guests' experiences. We appreciate your input and hope you will consider staying with us again in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 24 Sep 2024
Decent hotel convenient to I93. Hotel was understaffed and the computer systems were not working. At check-in there was a line waiting - after 15 min we left and went out for dinner as it appeared it would take a lot longer. The limited staff were all helpful and friendly but hampered by limited resources.
Comment from Hotel Management
24 Sep 2024 by Hotel Manager , Hotel Management
Dear John,Thank you for your 4 out of 5 rating! We're glad you found our hotel convenient to I93 and appreciate your kind words about our staff. We sincerely apologize for the wait during check-in and the issues with our computer systems. Your feedback is valuable, and we’ll work to improve our staffing and resources for a smoother experience. We hope to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 23 Sep 2024
good stsy
Comment from Hotel Management
24 Sep 2024 by Hotel Manager, Hotel Management
Dear Melanie,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely, Hotel Manager
by A verified traveler
Posted 23 Sep 2024
The hotel looked like new, the rooms were cleaning the the beds comfortable. The breakfast had good variety of choices. I would stay there again.
Comment from Hotel Management
24 Sep 2024 by Hotel Manager, Hotel Management
Dear Marlene,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our clean, comfortable rooms and found our breakfast offerings to your liking. It's great to know you'll stay with us again—looking forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 22 Sep 2024
It’s an older property. They do have an excellent continental breakfast. The location was perfect to drive into Boston and the airport. There was plenty of parking.
Comment from Hotel Management
23 Sep 2024 by Hotel Manager, Hotel Management
Dear Sharalyn,Thank you for your feedback! We’re glad to hear that you enjoyed our excellent continental breakfast and found the location convenient for accessing Boston and the airport. It’s great to know that parking was plentiful as well. While the property is older, we strive to provide a comfortable stay, and we appreciate your kind words. We hope to welcome you back on your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 22 Sep 2024
Every thing was good
Comment from Hotel Management
23 Sep 2024 by Hotel Manager, Hotel Management
Dear David,A big thank you for your stay at our hotel. It is delightful to see your feedback. We are delighted to know everything went great during your stay and that our location was perfect for your needs. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Eagerly looking for your next visit. Sincerely, Hotel Manager
by A verified traveler
Posted 22 Sep 2024
Great!!
Comment from Hotel Management
23 Sep 2024 by Hotel Manager, Hotel Management
Dear Juan,Thank you for staying with us. We are thrilled to know you loved every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager
