Ratings based on 971 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Na
Comment from Hotel Management
20 Nov 2024 by Amanda L - Operations Manager, Hotel Management
Dear Richard Francis,We sincerely appreciate you choosing our hotel for your visit to the Danvers/Salem area and are very glad that you had a great experience. We look forward to welcoming you back!
by A verified traveler
Posted 19 Nov 2024
Very good in between point for Salem and Boston, cannot wait to go back!
Comment from Hotel Management
19 Nov 2024 by Amanda L - Operations Manager, Hotel Management
Dear Abigail Kaitlyn,We're so appreciative that you chose our hotel for your visit to Boston's North Shore, and we're thrilled to hear that you had such a great experience. We look forward to welcoming you back!
by A verified traveler
Posted 16 Nov 2024
.
Comment from Hotel Management
16 Nov 2024 by Amanda L - Operations Manager, Hotel Management
Thank you for rating your stay! We're glad you had a great experience and hope to see you again soon.
by A verified traveler from Jeffersonville
Posted 16 Nov 2024
Solid value. The property is a little older but clean and nice.
Comment from Hotel Management
16 Nov 2024 by Amanda L - Operations Manager, Hotel Management
Thank you for rating your stay! We're glad you enjoyed the cleanliness and upkeep of our hotel and hope to welcome you back again soon.
by A verified traveler
Posted 15 Nov 2024
Would have liked free breakfast.
Comment from Hotel Management
16 Nov 2024 by Melanie T. - Front Desk Supervisor, Hotel Management
Dear Virgil,Thank you for taking the time to review our property, we appreciate your feedback. Regarding breakfast, we do offer packages online when guests are making reservations. You can just click on the option you'd like and it will attach to your reservation so that we know breakfast is included. We thank you for choosing to stay with us, and we hope to see you again should your travels bring you back to the area.
by A verified traveler
Posted 15 Nov 2024
The staff was really nice. Check in and out was smooth. I was here for two nights and each morning I was awoken by 6:30-7am and it was too loud to go back to sleep. The bed was comfy but I didn't get to sleep long. Besides the noise it was a good stay for the price and location.
Comment from Hotel Management
15 Nov 2024 by Melanie T. - Front Desk Supervisor, Hotel Management
Dear Daree,Thank you for taking the time to review our property, we appreciate your feedback. We're sorry for the inconvenience you experienced with noise from near by guests. Please don't hesitate to contact the front desk to report any issues, as we're more than happy to do what we can to rectify them. We're happy that you enjoyed your stay otherwise, and we hope to see you again should your travels bring you back to the area.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Melanie T. - Front Desk Supervisor, Hotel Management
Dear Yao,Thank you for taking the time to review our property. We're happy to see that you enjoyed your stay with us, and we hope to see you again should your travels bring you back to the area.
by A verified traveler
Posted 11 Nov 2024
The only thing I would complain about is not having a Trolley to take you back and forth to the bus station, there are not any sidewalks to the location that would be helpful more.
Comment from Hotel Management
12 Nov 2024 by Amanda L - Operations Manager, Hotel Management
Dear Hannah,Thank you for staying with us and for your feedback! We're glad you had a great stay. The Logan Express station at the Liberty Tree Mall just opened recently, and we're excited that it's easier than ever for our guests to navigate from the airport and back. We hope to see many more improvements to come!
by A verified traveler
Posted 11 Nov 2024
The room was very clean and check in was easy. Close to a strip mall within walking distance (target and dollar tree) to get some snacks for the stay. Overall i would revisit this establishment.
Comment from Hotel Management
11 Nov 2024 by Amanda L - Operations Manager, Hotel Management
Dear Julia,We're very grateful to have been your hotel of choice for your visit to the area and are thrilled to hear that you had such a pleasant experience. We hope to welcome you back again soon!
by A verified traveler
Posted 11 Nov 2024
Room was very clean and everyone was very nice. Not a fan of the water saving toilets as they barely flush toilet paper.
Comment from Hotel Management
11 Nov 2024 by Amanda L - Operations Manager, Hotel Management
Thank you very much for your review! We're glad you enjoyed your stay and that our staff made you feel welcome and comfortable. We hope to welcome you back again soon!
