Ratings based on 975 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
So beautifully decorated for the holiday season! And the common room was a lovely place to hang out at times.
Comment from Hotel Management
30 Dec 2024 by Melanie T. - Front Desk Supervisor, Hotel Management
Dear Marianne,Thank you for taking the time to review our property, we appreciate the feedback and kind words about our decorations! We're so happy to hear that you enjoyed your stay with us and hope to see you again should your travels bring you back to the area.
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
29 Dec 2024 by Melanie T. - Front Desk Supervisor , Hotel Management
Dear William,Thank you for taking the time to rate our property. We're sorry to see that your stay did not meet expectations. We hope to see you again so that we may have the opportunity to better serve you.
by A verified traveler
Posted 27 Dec 2024
Comment from Hotel Management
28 Dec 2024 by Melanie T. - Front Desk Supervisor, Hotel Management
Dear Louise, Thank you so much for the 5 out of 5 rating, we greatly appreciate it! We're happy to see that you enjoyed your stay with us, and we hope to see you again should your travels bring you back to the area.
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
7 Dec 2024 by Melanie T. - Front Desk Supervisor , Hotel Management
Dear Renee,Thank you for taking the time to rate our property, we appreciate it! We're happy to see that you enjoyed your stay with us, and we hope to see you again should your travels bring you back to the area.
by A verified traveler
Posted 6 Dec 2024
Overall, a really good experience at this hotel. My only gripe would be that we stayed over Thanksgiving and didn’t realize that there would be no breakfast or even that the grocery stores in the area would all be closed. Thankfully, we had family nearby and were able to catch a breakfast with them. Not a huge deal just something I wish I had known before we got there so I could’ve planned a little differently.
Comment from Hotel Management
7 Dec 2024 by Melanie T. - Front Desk Supervisor , Hotel Management
Dear Heather,Thank you for taking the time to review our property, we appreciate your feedback! We're happy to hear that you enjoyed your stay with us, although we do apologize for the inconvenience of our cafe being closed on Thanksgiving. Our staff is given Thanksgiving and Christmas off so that they may enjoy the holidays with their families, but we do place some of the cafe options in the market next to the front desk so that our guests can grab something for breakfast if they choose. Thank you for staying with us, and we hope to see you again should your travels bring you back to the area.
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
6 Dec 2024 by Melanie T. - Front Desk Supervisor , Hotel Management
Dear Arnold,Thank you for taking the time to give our hotel a rating. We're happy to see that you enjoyed your stay with us, and we hope to see you again should your travels bring you back to the area.
by A verified traveler
Posted 4 Dec 2024
Good for the price. Great location and staff was very friendly
Comment from Hotel Management
4 Dec 2024 by Melanie T. - Front Desk Supervisor , Hotel Management
Dear Kate,Thank you for taking the time to review our property, we appreciate your feedback! We're happy to hear that you enjoyed your stay with us, and we hope to see you again should your travels bring you back to the area.
by A verified traveler
Posted 1 Dec 2024
Good place to stay. My flight from FL was delayed and they were super accommodating about me being late for check in. Walls are thin and when people are above you, it sounds like loud banging on the ceiling when they walk. Otherwise it was good.
Comment from Hotel Management
2 Dec 2024 by Melanie T. - Front Desk Supervisor, Hotel Management
Dear Morgan,Thank you for taking the time to review our property, we greatly appreciate your feedback! We're happy to hear that you enjoyed your stay with us, and we hope to see you again should your travels bring you back to the area. If so, please don't hesitate to request a top floor room so that you can avoid having any guests above you. Thank you for choosing to stay with us!
by A verified traveler
Posted 26 Nov 2024
Continently located and for the price was worth it.
Comment from Hotel Management
27 Nov 2024 by Amanda L - Operations Manager, Hotel Management
Dear Anastasia,We're very grateful for both your business and your feedback. It's great to hear that our location proved convenient for your visit. We hope to be able to serve you again in the future!
by A verified traveler
Posted 25 Nov 2024
Sonesta was a great stay after a long day of travel. The hotel was quiet and relaxing. I appreciated that the room got very dark to sleep in. The bathroom also had a heat lamp of sorts which made me feel like a warm little lizard in a perfect terrarium while I got ready for the day.
Comment from Hotel Management
25 Nov 2024 by Amanda L - Operations Manager, Hotel Management
Dear Katherine,Thank you so much for your review! We're so glad that you were able to rest and relax after a long day of travel. We strive to make our hotel a warm and comforting home away from home for our guests. We hope your travels will bring you back this way soon!
