Ratings based on 983 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Cheryl B, Hotel Management
Hi Suzan, Thank you for your review. We are very glad that you had a great experience with us! Please stay again.
by A verified traveler
Posted 8 Dec 2024
Welcoming staff, 2 min walk to Burlington Mall and several restaurants within walking distance.
Comment from Hotel Management
9 Dec 2024 by Cheryl B, Hotel Management
Thank you for your review, Gudbjorg. We are very glad to hear that our staff made you feel welcome and that you found our location convenient! We hope you will stay with us again
by A verified traveler
Posted 5 Dec 2024
Very good
Comment from Hotel Management
5 Dec 2024 by Cheryl B, Hotel Management
Hi Hiago, we are so glad to hear that you enjoyed your stay with us! Thank you for taking the time to leave us a review. Hope to see you again soon.
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
3 Dec 2024 by Cheryl B, Hotel Management
Hi Tim, we are very glad to hear that you had a great stay with us! Thank you for taking the time to leave us a review. Hope to see you again soon.
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Cheryl B, Hotel Management
Hi Duo, we are so sorry that we did not meet your expectations. We are "all ears" and would love to hear from you should you have any feedback to share or if there is anything we can resolve for you. Just email or call us directly. Thank you!
by A verified traveler
Posted 26 Nov 2024
This property is ideal if you are staying in Burlington and have appointments at Lahey. I recently stayed at the Residence Inn for approximately 2 weeks. The hotel is a short .6 mile walk away from the hospital which was very convenient. Some days I would walk and sometimes I would take the shuttle.
The hotel staff is incredibly nice, and as I would like to commend 3 standout front desk employees, Anastasia, Jamal and Chantal, who truly made me feel at home.
The room was a great size and had everything one could need. The Housekeeping department is excellent and kept everything tidy. Someone was almost always on my floor if anything was needed.
Gym is clean and the breakfast was good. The Burlington mall is literally steps away from this hotel.
I'd definitely recommend staying at this hotel if you have appointments at Lahey.
Comment from Hotel Management
3 Dec 2024 by Cheryl B, Hotel Management
Hi Natalie, thank you so much for taking the time to leave a detailed review of our hotel. I am so glad that our team provided you with great service, and that everything was nice and clean! We will recognize the employees you mentioned for making you feel at home. We hope you will stay again.
by A verified traveler
Posted 22 Nov 2024
The best place!
Comment from Hotel Management
22 Nov 2024 by Cheryl B, Hotel Management
We are so glad that you had a great stay with us Dmitrii! Thank you very much for being our guest. We hope you will stay with us again.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Cheryl B, Hotel Management
Hi Margaret, Thank you for your review. We are so happy to hear that you had a great stay with us! Hope to see you again soon.
by A verified traveler
Posted 15 Nov 2024
Great clean place helpful and Informative
Comment from Hotel Management
17 Nov 2024 by Cheryl B, Hotel Management
Thanks for your review, William. I am glad that you found our hotel nice and clean, and that our staff provided you with good service! We hope you will stay with us again.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Cheryl B, Hotel Management
Thank you for your review, Ed. So glad to learn that you had a pleasant visit with us.! Hope you will choose to stay with us again.
