Ratings based on 954 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Rooms have smart Tvs easy to feel at home
by A verified traveler from Tempe
Posted 16 Nov 2024
Nice location
Comment from Hotel Management
19 Nov 2024 by Kamaria RediResponse Specialist, Hotel Management
Dear Valliappan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ BOSTON - LOGAN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our location to be nice prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof Management RediResponse Specialist
by A verified traveler
Posted 16 Nov 2024
great for us
by A verified traveler
Posted 14 Nov 2024
Was a quiet place. I stayed with my daughter and it was pleasant.
by A verified traveler
Posted 13 Nov 2024
They only clean the rooms on Monday and Friday so we did not have clean towels and had to go to front desk to ask for toilet paper. There were times where I felt a bit uneasy/unsafe due to some of the people that were hanging around the building. It was difficult to sleep due to noise. It was fine for a place to sleep.
Comment from Hotel Management
15 Nov 2024 by Oniel RediResponse Specialist, Hotel Management
Thank you Lindsay, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Boston - Logan. Please accept our most sincere apologies for the concerns you described regarding the room and also the disturbance. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediResponse Specialist
by A verified traveler
Posted 12 Nov 2024
Room was noisy from traffic and room fridge but overall it was fine
Comment from Hotel Management
15 Nov 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Doug,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BOSTON - LOGAN.Though the room was noisy from the traffic you mentioned your overall stay was fine. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Oshane RediResponse Specialist , Hotel Management
Hello Natalie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BOSTON - LOGAN and I appreciate your score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Oniel RediResponse Specialist, Hotel Management
Thank you Debra, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Boston - Logan. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediResponse Specialist
by A verified traveler
Posted 8 Nov 2024
The sheets had hair as if they were unclean. The smell was terrible
Comment from Hotel Management
16 Nov 2024 by Linton Rediresponse Specialist, Hotel Management
Dear Duane,Thank you for telling us about your recent visit to RED ROOF PLUS+ BOSTON - LOGAN. I was disappointed to read that uncleanliness concerns and the unpleasant odor hindered your stay. Please know that our team at Red Roof makes an effort to thoroughly clean and inspect all of our rooms, so the feedback provided is greatly appreciated, as it will help in the betterment of our hotel.Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas.Sincerely,LintonRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
10 Nov 2024 by LaTunde RediResponse Specialist, Hotel Management
Hello Manuel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BOSTON - LOGAN and I received your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
