Ratings based on 1,000 Verified Reviews
2.6 Room cleanliness
3.2 Service & staff
2.7 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Oct 2023
by A verified traveler
Posted 30 Sep 2023
I really can't compare to my past stays at this same location as THE MOTEL 6 HOTEL management caused my Expedia reservation at the Danver property to be cancelled for unknown reasons. The only reason we can suspect that our 2 room ONE NIGHT (Friday) reservation was cancelled was so the motel 6 could use our rooms for people wanting at least a 2 or 3 night weekend stay. The motel assistant manager said it was because the location was sold out.
Fortunately, since the reservations were made by Expedia they made good on our reservations and found us a better hotel. EXPEDIA even paid the difference from our rate at YOUR location to the substantially increased rate at the better hotel. Expedia made sure we knew they cared about our business. No more Motel 6 for us and we will share our experience on social media.
Comment from Hotel Management
7 Oct 2023 by Brand Experience Team , Hotel Management
Hi Tommy, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6
by A verified traveler
Posted 25 Sep 2023
My reservation was cancelled unbeknownst to me and I didn’t find out about it until 1 hour before check in after I already drove 7.5 hours to be there. Would not recommend.
Comment from Hotel Management
3 Oct 2023 by Brand Experience Team , Hotel Management
Hi Sierra, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6
by A verified traveler
Posted 11 Sep 2023
Cancelled my reservation with no warning and offered no help or guidance upon learning the news after travelling 7 hours... I'll go out of my way to tell people not to stay here or at any other motel 6s
Comment from Hotel Management
20 Sep 2023 by Brand Experience Team, Hotel Management
Hi Sean,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6
by A verified traveler
Not good
Posted 11 Aug 2023 on HotelsWhen we got there had a message from the day before that the rooms we had reserved from October of last year was not available got to room had a mattress in a bag on the wall ac didn't work seen bugs in the room only stayed one night left the next morning would never stay there again also had camper on blocks in the parking lock and had several people going in and out of the woods
Comment from Hotel Management
24 Aug 2023 by Brand Experience Team, Hotel Management
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6
by A verified traveler
Posted 25 Jul 2023 on Travelocity
by A verified traveler
Posted 25 Jul 2023 on Travelocity
I walked around in my bare feet for five minutes on the fake hardwood floor and when I wipe the bottom of my feet with a wet washcloth, it came back black filthy, dirty disgusting. Check in clerk was miserable.
Comment from Hotel Management
3 Aug 2023 by Brand Experience Team, Hotel Management
Hi Ann,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
by A verified traveler
Would not recommend
Posted 17 Jul 2023 on HotelsHorrible is all I can say. No fridge, microwave even though i put one in reservation. The shower broke down. Stench of smoke and asked for non smoking room.
Comment from Hotel Management
27 Jul 2023 by Brand Experience Team, Hotel Management
Hi Erwin,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
by A verified traveler
Posted 17 Jul 2023
by A verified traveler
Pool was closed!!!!
Posted 3 Jul 2023 on HotelsThe pool was CLOSED for maintenance on July 4th weekend????? That’s crap!!! It was quiet but it’s very old! Seems a lot of homeless there too.
Comment from Hotel Management
13 Jul 2023 by Brand Experience Team, Hotel Management
Hi Carol,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
